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3.9

based on 27.5k Reviews

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307 Teleperformance Jobs

Quality Analyst II International

1-2 years

₹ 5.5 - 6L/yr

Mumbai

3 vacancies

Quality Analyst II International

Teleperformance

posted 1d ago

Job Role Insights

Flexible timing

Job Description

Urgently Requirement for Quality Analyst



Experience & Education

Min 6 months experience in Banking / Financial Services is mandate Mandate Customer service background Mandate Voice / Chat experience Graduates / under graduates with relevant experience Yellow Belt preferred Effective communication and interaction skills


Roles & Responsibilities

Quality Transaction Monitoring/Evaluation Analysis using QC tools of Individual and group level opportunities Reporting at defined frequencies Internal and External calibrations Responsible for managing quality trends session at weekly level Manage Risk based audits Identify training need for low performers Assisting team leaders in coaching bottom performers


Shift Timing - 24*7


Salary -upto 6 LPA


HR Priyanka Saroj -8879615573





Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Teleperformance through

(based on 1.3k Teleperformance interviews)
Job Portal
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Referral
Recruitment Consultant
Company Website
Campus Placement
26%
24%
16%
6%
5%
2%
21% candidates got the interview through other sources.
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High Confidence means the data is based on a large number of responses received from the candidates.

What people at Teleperformance are saying

Quality Analyst II salary at Teleperformance

reported by 1 employee with 4 years exp.
₹1.8 L/yr - ₹2.3 L/yr
73% less than the average Quality Analyst II Salary in India
View more details

What Teleperformance employees are saying about work life

based on 27.5k employees
53%
40%
60%
80%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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