Quality Analyst

About Angel one :

Angel One Limited is a Fintech company providing broking services, margin trading facility, research

services, depository services, investment education and distributes third party financial products to its clients,

on a mission to become the No. 1 fintech organization in India. With over 2 crore+ registered clients, we are

onboarding an average of over 800k new clients every month in the current financial year. We are working to

build personalized financial journeys for our clients via a single app, powered by new-age tech, AI, Machine

Learning and Data Science.

We have a flat structure, with ample opportunity to showcase your talent and a growth path for you to the

very top. We are aggressively hiring for various non-tech and tech roles across India. Join our team and

experience the best of both worlds at Angel One! Check out our careers section!

Why You'll Love Working at Angel One!

• Ranked Top 25 Companies to Work in India: ��We're proud to be recognized as one of the best workplaces, certified for 8 consecutive years.
• Innovative Culture: ��Ideate, innovate, and create cutting-edge fintech solutions with AI an

Machine Learning.

• Be part of something huge: �� Be at the Forefront of Fintech Innovation
• Bold Approach: ��We're not just growing a customer base; we're unlocking potential, aiming t

touch a billion lives. It's about more: more drive, more initiative, and a bolder way of working.

Job Title: Quality Assurance Analytics

Location: Mumbai

What you will do:

• 1. Monitoring and auditing calls for assigned employees
• 2. Audit calls and give feedback on strength and developmental areas to improve employees sales performance
• 3. Ensuring achieving the assigned monthly audit
• 4. Using quality monitoring data management system to compile and track performance at individual level and share feedback
• 5. Provide feedback and quality report with internal team
• 6. Suggest training needs and developments
• Ensuring 100% service delivery to assigned partners.

Who you are:

• Candidate Should have experience in auditing calls, quality assessment
• • Good communication skills
• • Good listening skills

INTERESTED CANDIDATE CAN SHARE CV AT rinki.keshari@angelbroking.com