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3.6

based on 33.2k Reviews

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340 Tech Mahindra Jobs

Hiring Customer Support Associate_ Navi Mumbai

1-6 years

₹ 2.25 - 4.75L/yr

Thane, Navi Mumbai, Mumbai

100 vacancies

Hiring Customer Support Associate_ Navi Mumbai

Tech Mahindra

posted 1d ago

Job Description

Tech Mahindra is hiring for Voice process at Navi Mumbai Location


Designation - Customer Support Associate
Roles & Responsibility:

  • Handling customer queries via call,
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.

Key skills required:

  • Good English communications skills
  • Ability to listen and active problem solving skills.
  • Good interpersonal skills

Required Candidate profile:

  • Education & Experience: Any Graduate Fresher or Experience (minimum 6 months on paper)
  • Languages: English, Hindi, Marathi / Kannada/Bengali

Working location: Tech Mahindra Ltd.NB902,9th floor empire tower, cloud city, reliable teach park, Thane Belapur road, Airoli


Walk-in Interview Time 10 am to 5 pm (Monday to Saturday) Work from office

Shift Timing: 24*7 any 9 hours & 1 Rotational week off.

Age: 18-35 years
HR Contact Person:
Janvi- 8452892475(Call/WhatsApp)

Priyanka : 8689948557 (Call/WhatsApp)

Pooja: 9653344345 (Call/WhatsApp)




Employment Type: Full Time, Permanent

Read full job description

Tech Mahindra Interview Questions & Tips

Prepare for Tech Mahindra Customer Support Associate roles with real interview advice

Top Tech Mahindra Customer Support Associate Interview Questions

Q1. How can you tackle your customer in real time scenario?
View answers (31)
Q2. How would you handle an irated CX and what is the meaning of emotions according to you ?.
View answers (7)
Q3. How would you handle an angry customer?
View answers (6)
View all 30 questions

What people at Tech Mahindra are saying

3.5
 Rating based on 822 Customer Support Associate reviews

Likes

It pays you well as compared to other companies

Dislikes

Don't expect to balance your work and personal life it's almost impossible. People will push you to give more more good results but at some point you feel exhausted

Read 822 reviews

Customer Support Associate salary at Tech Mahindra

reported by 3.8k employees
₹0.8 L/yr - ₹7 L/yr
5% less than the average Customer Support Associate Salary in India
View more details

What Tech Mahindra employees are saying about work life

based on 33.2k employees
62%
56%
64%
81%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Tech Mahindra Benefits

Submitted by Company
Diversity and Inclusion
Parental Care Leave
Paid Time Off & Public Holiday
Work From Home
Advance Leave
Bereavement Leave +1 more
Submitted by Employees
Cafeteria
Work From Home
Job Training
Soft Skill Training
Health Insurance
Gymnasium +6 more
View more benefits

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Tech Mahindra Mumbai Office Locations

View all
Mumbai Office
Wing - I & II, Oberoi Garden Estate Off.Saki Vihar Road, Chandivali, Andheri (East) Mumbai - 400072 (Maharashtra) India Mumbai
400072
Mumbai Office
C - 104, Reliable Tech Park Gut 31, Cloud City Thane Belapur Road Airoli, Navi Mumbai 400 708 Mumbai
400708

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