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Engineer - Implementation
3-5 years
₹ 3.816 - 5.8L/yr (AmbitionBox estimate)
Hyderabad / Secunderabad
1 vacancy
Engineer - Implementation
Sutherland Global Services
posted 4hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Description
-
Technical Support and Troubleshooting:
- Basic Technical Troubleshooting: Diagnose and resolve technical issues with Healthcare software and other Software configuration errors.
- Installation and Setup: Configuring, installing, and setting up ancillary products (e.g. software Platforms)
- Diagnostics and Troubleshooting: Ability to quickly identify issues with products and provide effective resolutions.
- Problem Escalation: Escalating issues to higher levels of technical support or to Product leaders while keeping the users informed.
- Collaboration and communication: Work with other IT teams, developers, and end users to gather requirements, explain issues and provide resolutions.
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Data Management and security:
- Data Security and Compliance: Knowledge of best practices for protecting patient data in compliance with HIPAA and other privacy regulations.
- Data Entry and Accuracy: Attention to details in managing patient data with healthcare systems.
Application Skillset Required
- Software Systems for Healthcare: knowledge of software solutions that integrate with healthcare systems like EHR (Electronic Health Records), PM (Practice Management), HIE systems
- S
Employment Type: Full Time, Permanent
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Sutherland Global Services Benefits
Worklife Balance Perks & Bonuses Employees Allowance Paid Vacation Food Vouchers Health insurance 
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Sutherland Global Services Hyderabad / Secunderabad Office Location
500089
