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Sutherland Global Services
192 Sutherland Global Services Jobs
WFM Scheduler
Sutherland Global Services
posted 3d ago
Flexible timing
Key skills for the job
WFM Scheduler - International BPO
We are seeking a skilled WFM Scheduler to join our team in an International Process. The ideal candidate must have 6+ years of overall work experience, including 4+ years of documented experience as a WFM Scheduler. The role requires proficiency in scheduling and workforce management using tools like Avaya, IEX, Verint, or similar. The WFM Scheduler will be responsible for forecasting, creating schedules, optimizing staffing, and ensuring adherence to service levels.
Role & responsibilities:
Preferred candidate profile:
Employment Type: Full Time, Permanent
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3-8 Yrs
₹ 5 - 7L/yr
Hyderabad / Secunderabad, Uppal