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Sales Tele caller
Super Scholar
posted 1mon ago
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Flexible timing
Key skills for the job
Job Description
Job Summary:
We are looking for an energetic, results-driven Sales Telecaller to join our team at [Company Name], a leading provider of hair transplant services. The ideal candidate will generate leads, engage with prospective clients, and convert inquiries into appointments for consultations. The role requires excellent communication skills, a persuasive attitude, and the ability to educate potential clients about our hair restoration solutions.
Key Responsibilities: - Lead Qualification: Make outbound calls to potential clients interested in hair transplant services.
- Customer Engagement: Answer inbound queries and provide detailed information about hair transplant procedures, pricing, and post-care.
- Consultation Scheduling: Convert calls into booked consultations by effectively explaining the benefits of the services and addressing customer concerns.
- Follow-Up: Follow up on previous inquiries and consultations to ensure potential clients are aware of any promotions or new offerings.
- Customer Relationship Management: Build and maintain strong relationships with leads and existing clients to ensure a high level of customer satisfaction and retention.
- Record Keeping: Maintain accurate records of customer interactions, inquiries, and feedback in CRM systems.
- Product Knowledge: Stay up-to-date with the latest hair transplant techniques, services, and technology to provide accurate information to customers.
- Report Generation: Provide regular updates on sales progress, customer feedback, and market trends to the sales manager.
- Education: High school diploma or equivalent; a degree in marketing, sales, or related fields is a plus.
- Experience: Previous experience in telemarketing, telesales, or a customer-facing sales role is preferred, ideally in the healthcare or cosmetic industry.
- Skills:
- Strong verbal communication skills and persuasive ability.
- Ability to handle objections and provide solutions.
- Proficiency in CRM software and Microsoft Office Suite.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Goal-oriented with a passion for sales.
- Positive, energetic, and proactive attitude.
- Ability to empathize with clients and address their concerns effectively.
- Excellent time-management skills to handle multiple calls and follow-ups.
- Knowledge or interest in the healthcare or beauty industry is a plus.
- Competitive salary with performance-based incentives.
- Training and development opportunities.
- Health and wellness benefits.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Saturday
No travel
Day Shift
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