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Senior Operation Manager
Super Scholar
posted 1hr ago
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Flexible timing
Key skills for the job
Job Description
Overview
The Senior Operations Manager plays a crucial role within our organization, overseeing daily operational functions and ensuring that all departments work cohesively towards common goals. This position is vital in enhancing operational efficiency, implementing effective strategies, and driving continuous process improvements. A successful Senior Operations Manager will collaborate with other departments, manage resources effectively, and serve as a key point of contact for senior management. By analyzing performance metrics and industry trends, they will identify opportunities for optimization while fostering a culture of operational excellence. This position not only requires a keen business acumen but also exceptional leadership skills to inspire teams and streamline workflows. Ultimately, the Senior Operations Manager is responsible for ensuring that the organization's operational backbone is robust, adaptable, and aligned with overall business objectives, thereby contributing significantly to the company s growth and profitability.
Key Responsibilities
- Lead and manage daily operations to ensure efficient workflow and resource allocation.
- Develop and implement operational strategies, policies, and procedures.
- Monitor key performance indicators to assess operational performance and make informed decisions.
- Collaborate with department heads to align operational goals with the organization s objectives.
- Ensure compliance with industry regulations, standard operating procedures, and safety protocols.
- Oversee budget planning, forecasting, and financial performance of operations.
- Identify areas for process improvement and spearhead initiatives to enhance efficiency.
- Manage and mentor operational staff to ensure high levels of performance and professional development.
- Facilitate regular meetings to discuss operational challenges and share best practices.
- Coordinate with procurement to ensure timely acquisition of necessary resources.
- Implement technology solutions to optimize operational processes.
- Evaluate vendor relationships and negotiate contracts to ensure high-quality service delivery.
- Conduct regular audits of operational systems and procedures for continuous improvement.
- Prepare and present operational reports to senior management.
- Build a culture of accountability and high performance within the operations team.
Required Qualifications
- Bachelor's degree in Business Administration, Management, or a related field; MBA preferred.
- Minimum of 7 years of progressive experience in operations management or a related area.
- Proven experience in a managerial role with strong leadership abilities.
- Demonstrated success in planning, executing, and leading operational strategies.
- Strong financial acumen and experience managing budgets.
- Excellent analytical skills with a data-driven approach to decision-making.
- Ability to thrive in a fast-paced, dynamic environment.
- Exceptional communication and interpersonal skills.
- Proficient in project management software and operational analytics tools.
- Familiarity with process mapping and workflow analysis techniques.
- Experience in team building and talent development.
- Ability to multi-task and prioritize projects effectively.
- Strong negotiation and conflict resolution skills.
- Knowledge of Lean, Six Sigma, or other process improvement methodologies is a plus.
- Commitment to continuous learning and staying updated with industry trends.
- Willingness to travel as required to operational sites.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Saturday
No travel
Day Shift
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