Community Executive

‘India's largest office experience and managed workspace platform’
Founded in 2016 by Neetish Sarda and Harsh Binani, headquartered in Gurugram, Smartworks has grown to become
India's largest pan-India office experience and managed workspace provider. Our footprint includes: over 8 million square feet of space 40+ centers across 13 cities 550+ client organizations, including global MNCs, large enterprises and established unicorns/ startups
We are redefining the Indian office experience through our innovative phygital (physical & digital) platform. Our offerings include: Fully serviced, managed, and tech-enabled workspaces configured to client needs at value pricing Aspirational amenities like sports complexes, cafeterias, crèches, gyms, smart retail stores, etc. Our seamless integration of physical and digital elements delivers a superior customer experience.This allows enterprises to focus on their core work while ensuring their employees have access to world-class services and amenities, promoting productivity and satisfaction. Backed by notable investors including Singapore-based Keppel Land, Deutsche Bank and prominent HNIs, Smartworks has solidified its leadership position in the market. Our success is evident in our financial performance, with revenue tripling since FY22. We are looking for highly driven and ambitious individuals to join our team and contribute to our high growth agenda. At Smartworks, we are committed to fostering a highly empowering and entrepreneurial culture that encourages innovative thinking and offers accelerated career growth.

Designation: Community Executive
Department: Account Management

Key Roles & Responsibilities:

Be the first level SPOC for customer level queries.
Manage reception during business hours.
Illustrate Smartworks' core values and strive to achieve our mission.
Support the Account Management team to achieve the following:
Create a welcoming and collaborative environment for our members through events and building relationships between members.
Ensure that your building is fully operational, and processes are running smoothly.
Assist with move-ins and move-outs; prepare and distribute member welcome packets.
Take direction from the Account Manager to support the Team as necessary.
Greet members and other people who come in for tours, track walk-ins, schedule tours, and send confirmation emails.

Skills & Qualification Required:

0-2 years of work Experience in Hotel/coworking industry
Hospitality or other related degrees.
Thrive in a fast-paced environment while maintaining excellent attention to detail.
Strong communication, organization and project management skills