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99 Foundever Jobs

Operations Manager

10-15 years

₹ 12 - 16L/yr

New Delhi, Gurgaon / Gurugram, Delhi/Ncr

1 vacancy

Operations Manager

Foundever

posted 25d ago

Job Description

Role & responsibilities

  • Candidates from Gurugram, Delhi/NCR and New Delhi location are eligible ****
  • Candidates only from BPO background are eligible. (Voice Experience)***
  • Total Experience - 10 years
  • Relevant Experience - 1+ years as a Manager or 3+ years AM on Paper
  • US Shifts
  • Weekend Off's
  • Work from Office role.
  • Cab facility both sides.

Job Description

  • college degree in Business Management/Administration or equivalent combination of education and directly related experience
  • 4 or more years of directly related experience, including 2 or more years of supervisory experience.
  • Strong leadership skills with the ability to manage large groups of people. Strong verbal/written communication and facilitation skills. Strong interpersonal skills and experience demonstrating successful customer relationship management.
  • International Voice Experience Is Mandate & inbound exp required
  • Manager level into Automotive Domain would be added advantage
  • Appropriate communication and escalation of client issues to multiple levels of site and Operations management
  • Client strategies to meet client/corporate goals and objectives
  • Should be aware of the various Operations and Client Metrics.
  • Should exhibit People Management Skills.
  • Managing CSAT, Attrition, Shrinkage, NPS, eNPS, Revenue management, P&L account

Education:

  • Any Graduate


Employment Type: Full Time, Permanent

Read full job description

Prepare for Operations Manager roles with real interview advice

Top Foundever Operations Manager Interview Questions

Q1. What is money market securities and commercial papers
Q2. what comes in your mind when we talk about technical aspect ?
Q3. What is debt ?what is EQUITY?what is liquid fund?
View all 36 questions

What people at Foundever are saying

4.4
 Rating based on 12 Operations Manager reviews

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Read 12 Operations Manager reviews

Operations Manager salary at Foundever

reported by 43 employees with 11-18 years exp.
₹7.7 L/yr - ₹20 L/yr
At par with the average Operations Manager Salary in India
View more details

What Foundever employees are saying about work life

based on 2k employees
59%
54%
68%
55%
Flexible timing
Rotational Shift
No travel
Night Shift
View more insights

Foundever Benefits

Submitted by Company
Learning and Development
Health Insurance & Medical Benefits
Performance-based Incentives
Transport Services
Submitted by Employees
Free Transport
Cafeteria
Job Training
Soft Skill Training
Work From Home
Gymnasium +6 more
View more benefits

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Foundever Gurgaon / Gurugram Office Location

View all
Gurgaon/Gurugram, Haryana Office
12th Floor, Block A3,IT/ITES SEZ of M/s DLF Ltd,Near Star MALL, Sector 30, Gurugram, Haryana – 122001 Gurgaon/Gurugram, Haryana
122001

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