filter salaries All Filters

398 BPO Operations Management Jobs

VP Operations || Travel Process || Noida || Virtual interviews

15-24 years

Noida

1 vacancy

VP Operations || Travel Process || Noida || Virtual interviews

iEnergizer

posted 2d ago

Job Description

IEnergizer Noida is hiring for VP Operations for Domestic Travel Process


The candidate should have handled large span of control. Above 300 PLUS.


Vice President Operations from Travel Background ONLY.


Interested candidates can call/whatsapp HR Kailash @8800450667


Required skill: -

  • Managing delivery of Travel accounts (Domestic)
  • Delivery matrix and contractual SLA management.
  • Ensure timely and accurate reporting of performance metrics and SLAs to the Management
  • Day to day client management.
  • Should be well versed with GDS.
  • Managing a span of 500 + FTs across multiple Travel account.
  • Lead all client and internal calls for the process, single point of contact.
  • Responsible for deploying optimal workflow to deliver the desired delivery goals.
  • Deploy and review proper Quality Control measures and Tollgates in process.
  • Monitor and review trend analysis on dashboard/ MIS/ performance reports and recommend/ guide solutions and efficiency measures for further improvements.
  • Identify opportunities to streamline business processes and systems. Represent the company and actively participate in operational reviews, MBRs/QBRs.
  • Direct workflow, training and other shared services for optimum functioning of account.
  • Manage attrition and career planning of all employees within span of control.
  • Grow account strategically to increase top line for the organization.
  • Manage and improve profitability of the account.

Educational qualification- Post Graduate in Business Management.

Work experience - 15+ years of relevant experience.

Special requirements

  • Strong written and verbal communication & technical writing skills.
  • Strong understanding of contracts and key BPO dynamics governing them.
  • Strong customer service orientation and client management skills.
  • Fundamentally a strong people manager. Should be able to guide a team to success.
  • Highly organized with a proven track record of delivering to deadlines.
  • Exceptional attention to detail and output oriented & work under pressure
  • Excellent People Management & leadership qualities.



References are highly appreciated!!!



Employment Type: Full Time, Permanent

Read full job description

Prepare for Vice President Operations roles with real interview advice

What people at iEnergizer are saying

Vice President Operations salary at iEnergizer

reported by 14 employees with 18-23 years exp.
Lock Unlock
₹30.1 L/yr - ₹55 L/yr
6% less than the average Vice President Operations Salary in India
View more details

Compare iEnergizer with

Genpact

3.8
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

Infosys

3.6
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

Cognizant

3.7
Compare

Accenture

3.8
Compare

IBM

4.0
Compare

Capgemini

3.7
Compare

Teleperformance

3.9
Compare

Concentrix Corporation

3.8
Compare

WNS

3.4
Compare

Infosys BPM

3.6
Compare

Conneqt Business Solutions

3.7
Compare

HGS

3.9
Compare

Omega Healthcare

3.7
Compare

Firstsource Solutions

3.7
Compare

R1 RCM

3.9
Compare

Conduent

3.5
Compare

Similar Jobs for you

Vice President Operations at Ienergizer

Delhi/Ncr

13-23 Yrs

₹ 12-22 LPA

Travel Operations Manager at Air Arabia

Pune

12-16 Yrs

₹ 12-16 LPA

Operations Manager at Sciative Solution Private Limited

5-12 Yrs

₹ 8-18 LPA

Service Delivery Manager at Cognizant

Hyderabad / Secunderabad

12-17 Yrs

₹ 14-22.5 LPA

Operations Manager at Foundever

New Delhi, Gurgaon / Gurugram + 1

10-15 Yrs

₹ 12-16 LPA

Operations Manager at Paychex It Solutions

Bangalore / Bengaluru

13-22 Yrs

₹ 22.5-32.5 LPA

Manager at Resource Pro

Bangalore / Bengaluru

14-20 Yrs

₹ 11-17 LPA

Training Head at IGT Solutions

Gurgaon / Gurugram

15-20 Yrs

₹ 15-18 LPA

Operations Manager at Deutsche Bank

Pune, Jaipur

15-24 Yrs

₹ 35-55 LPA

Delivery Manager at IGT Solutions

Pune, Gurgaon / Gurugram

10-16 Yrs

₹ 20-35 LPA

1-5 Yrs

Hyderabad / Secunderabad

2d ago·via naukri.com

2-7 Yrs

₹ 5 - 5.5L/yr

Hyderabad / Secunderabad

4d ago·via naukri.com

TL Ops

Teleperformance (TP)

2-7 Yrs

Noida

19hr ago·via naukri.com

0-3 Yrs

₹ 2.75 - 3.5L/yr

Mohali

20hr ago·via naukri.com

1-5 Yrs

₹ 1 - 2.75L/yr

Indore

20hr ago·via naukri.com

2-7 Yrs

₹ 3 - 6L/yr

Hyderabad / Secunderabad

4d ago·via naukri.com

5-10 Yrs

₹ 9 - 11L/yr

Hyderabad / Secunderabad

10d ago·via naukri.com
How was your last interview experience?

Recently Viewed

PHOTOS

InsuranceDekho

3 office photos

LIST OF COMPANIES

Credit Bajaar

Overview

REVIEWS

PhonePe

No Reviews

REVIEWS

PhonePe

No Reviews

REVIEWS

XpressBees

No Reviews

REVIEWS

XpressBees

No Reviews

REVIEWS

XpressBees

No Reviews

REVIEWS

XpressBees

No Reviews

REVIEWS

XpressBees

No Reviews

How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent