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21 Genpact Senior Associate Jobs
Senior Associate
2-7 years
₹ 2.8 - 7.15L/yr (AmbitionBox estimate)
Bangalore / Bengaluru
1 vacancy
Senior Associate
Genpact
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Inviting applications for the role of Senior Associate - Salesforce
The role requires good knowledge of excel and a good eye for detail . The role will require quality check of market research data and also a good understanding of vlookups , pivots and some basic dashboarding skills using excel. The role is primarily a quality assurance role and this will require developing QA checklists and developing systems to thoroughly check the quality of a deliverable in a short span of time. .
- Develop acute understanding of salesforce as well as other internal tools used.
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues .
- Work with internal teams to collaborate, drive prioritization, analyze and resolve complex issues, resulting in the highest level of client satisfaction.
- Handling Salesforce Admin related responsibilities driven by regular and ad-hoc projects
- Maintaining data hygiene, data management as requested by users.
- Working closely with end-users to solve their issues related to Salesforce
- Creating new cases for any issue faced in the process of SFDC . And liaising with System admins in tickets raised by end users.
- Experience in preparing SOP s / Training manuals for new existing process .
- Good understanding of Dashboards Reports in Salesforce
- Should be good in analyzing the exported data and use formulas to get the required client data as per the business needs.
- Role requires relevant experience in Salesforce Admin skills
- Knowledge of Salesforce
- Assertive communication skills, ability to work with minimal direction .
- Must be able to understand and collaborate with on requirements and design.
- Good business analysis skills are needed to understand client s business.
- Knowledge of Salesforce.com testing will be appreciated.
- Must be flexible and be able to work with changing priorities and be able to manage time with multitasking.
- Knowledge in MS Office would be an advantage.
Minimum qualifications
Graduate/ Post Graduate
Preferred qualifications
BE/ B tech. / MCA / MSc. / BSc.
.
Employment Type: Full Time, Permanent
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Rating based on 581 Senior Associate
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Anonymous · Data Science & Analytics
in Gurgaon / Gurugram
Working with genpact is totally a feel of government job, as they offer full job security. Perks and benefits are also outstanding. Environment within genpact is very healthy and all the management right from bottom to top are very helpful and supportive.
- Salary - Excellent+6 more
There is nothing within genpact which one could not like.
Senior Associate salary at Genpact
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