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Genpact

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3.8

based on 30.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

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2208 Genpact Jobs

Senior Associate

Headstrong (GENPACT)

3.8

based on 30.7k Reviews

2-5 years

₹ 2.8 - 8.5L/yr (AmbitionBox estimate)

Gurgaon / Gurugram

1 vacancy

Senior Associate

Genpact

posted 13d ago

Job Role Insights

Flexible timing

Key skills for the job

Excel Research Quality Check Operations Relationship Management Data Processing

+ 3 more

Job Description

Assess client legal hierarchy and the Know Your Client (KYC) documentation required as per policy and procedures
Figure out various customer/entity types (Example Publicly Traded Companies, Private Companies, Sole Proprietorship etc.) and the corresponding documentation required to complete policy requirements
Analyze documents/information received and assess additional steps required to complete KYC as per procedures
Document observations and ensure this is adequate for quality checks and audits
Take ownership by handling cases, tracking timelines and actions throughout the process
Able to identify red flags and judge the need for a critical issue
Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality
Identify, recommend and implement process efficiencies
Strive for quality and continuously improve based on feedback and lessons learned
Act as a buddy and assist more junior members of the team
Maintain a record of and report progress as the need arises
Communicate with quality check team and team lead to resolve escalated issues as needed
Build relationship memos as the need arises for relationship managers
Optimally communicate with Middle Office team, Line of Business, Divisional Compliance Officer and Relationship Managers for collecting missing information and raising issues as appropriate
Screening customers using tools such as Lexis/Nexis, World Check etc

Qualifications we seek in you Minimum qualifications

B.Com/M.Com with good domain knowledge
Advanced Communication
Influencing skills
Problem solving and decision-making

Preferred qualifications

Relevant experience in Capital Markets or Bank AML and / or KYC experience
Understanding of Capital Markets Business
Strong research skills along with previous experience working for a research or data provider
Should be able to adjust quickly to different work situations; remain composed under pressure and stressful situations
Proven understanding of operational behaviors on different types of businesses (money service business, wholesale, import & export, manufacturing, professional service providers, etc.)
Bachelors or Master s Degree in any discipline with a minimum 70% marks or a minimum GPA of 3
Proficient in both written and spoken English
Proficient comprehension skills
Excellent verbal and written communication skills with high attention to detail
Working knowledge of MS Excel
Strong focus on quality along with an ability to read, understand and enforce to procedures
Ability to work in a dynamic environment with frequent changes
Ability to work in large teams
Ability to seek and act on feedback
Must be flexible to any shift

Employment Type: Full Time, Permanent

Read full job description

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What people at Genpact are saying

4.0

Rating based on 592 Senior Associate reviews

Anonymous · Customer Success, Service & Operations in Bangalore / Bengaluru

Likes

Other than work, there and n number of trainings which will be help for career.

Skill development - Good

+1 more

Dislikes

No proper or quick response from HR .. worst support system.. No proper project training but they expect to learn asap and get into handson. No proper facility to employees like say no proper cab facility, cafeteria food etc..