20+ Genpact Senior Associate Interview Questions and Answers

Criteria for AML and KYC checks

• Verification of customer identity and background

• Assessment of customer risk profile

• Monitoring of customer transactions and behavior

• Compliance with regulatory requirements

• Identification and reporting of suspicious activity

• Ongoing due diligence

• Use of technology and data analytics

• Training and awareness of AML/KYC policies and procedures

AML and KYC are regulatory compliance measures to prevent money laundering and terrorist financing.

• AML stands for Anti-Money Laundering and KYC stands for Know Your Customer.

• AML and KYC are required by financial institutions to prevent money laundering, terrorist financing, and other financial crimes.

• AML and KYC regulations require financial institutions to verify the identity of their customers, monitor their transactions, and report any suspicious activity to the authoritie...read more

AML is a set of regulations and procedures designed to prevent criminals from disguising illegally obtained funds as legitimate income.

• AML is a regulatory framework that aims to prevent money laundering and terrorist financing.

• The three stages involved in the AML process are: identification, monitoring, and reporting.

• Identification involves verifying the identity of customers and assessing their risk level.

• Monitoring involves ongoing scrutiny of transactions to detect suspici...read more

Active Directory is a directory service developed by Microsoft for Windows domain networks.

• Centralized database for managing network resources such as computers, users, and printers

• Provides authentication and authorization for users and computers in a Windows domain network

• Allows administrators to set policies, deploy software, and apply updates across the network

• Supports single sign-on for users to access multiple resources with one set of credentials

ServiceNow is a cloud-based platform that helps organizations manage their IT services and automate workflows.

• ServiceNow is used for IT service management, asset management, and IT operations management.

• Tasks performed using ServiceNow include incident management, change management, problem management, and service catalog management.

• It helps streamline processes, improve efficiency, and enhance communication within an organization.

Fraud detection involves identifying suspicious activities and patterns that indicate fraudulent behavior.

• Monitor financial transactions for unusual activity

• Conduct background checks on employees and vendors

• Implement strong internal controls and segregation of duties

• Use data analytics to identify anomalies and patterns

• Stay up-to-date on industry trends and fraud schemes

• Encourage whistleblowing and provide a safe reporting mechanism

UBO stands for Ultimate Beneficial Owner, referring to the individual who ultimately owns or controls a legal entity.

• UBO is the individual who benefits from the entity's assets or income.

• UBO may not be the same as the registered owner of the entity.

• Identifying the UBO is important for anti-money laundering and know your customer regulations.

• Examples of UBO include majority shareholders or individuals with significant control over the entity.

I will explain the start to end activities of my previous process.

• The process involved gathering requirements from clients.

• We then created a project plan and assigned tasks to team members.

• Regular meetings were held to track progress and address any issues.

• Once the project was completed, we conducted testing and made necessary changes.

• Finally, we delivered the project to the client and provided support as needed.

I have a strong understanding of Java with experience in various projects.

• Proficient in Java programming language

• Experience working on Java-based projects

• Familiar with Java frameworks like Spring and Hibernate

Segregation of duties refers to dividing responsibilities among different individuals to prevent fraud or errors.

• Segregation of duties involves separating tasks that are incompatible or conflicting.

• It helps to prevent fraud, errors, and misuse of resources.

• Examples include separating the roles of authorizing transactions, recording transactions, and reconciling accounts.

• It is important to ensure that no one person has too much control over a process or system.

• Segregation of d...read more

Demand planning in APO is a process within operations that involves forecasting customer demand and aligning it with production and supply chain capabilities.

• Demand planning in APO uses historical data, market trends, and other factors to predict future demand for products or services.

• It helps organizations optimize inventory levels, production schedules, and distribution plans to meet customer demand efficiently.

• By integrating demand planning with supply chain management in ...read more

Sample code for basic queries

• Use SELECT statement to retrieve data from a table

• Use WHERE clause to filter data based on conditions

• Use ORDER BY clause to sort data in ascending or descending order

• Use GROUP BY clause to group data based on a column

• Use JOIN clause to combine data from multiple tables

Data analysis is the process of inspecting, cleaning, transforming, and modeling data to discover useful information, inform conclusions, and support decision-making.

• Data analysis involves examining raw data to draw conclusions and identify patterns

• It is used in various industries such as finance, marketing, healthcare, and research

• Examples include analyzing sales data to identify trends, studying patient outcomes in healthcare, and predicting market trends based on historica...read more

Our cash application process involves accurately recording and applying incoming payments to customer accounts.

• We receive payments from customers through various channels such as checks, electronic transfers, and credit card payments.

• Upon receiving a payment, we verify the details and match it with the corresponding customer account.

• We use accounting software to record the payment and update the customer's account balance.

• In case of discrepancies or unidentified payments, we ...read more

My expectation for CTC is a competitive salary that reflects my experience and contributions.

• I expect a salary that is commensurate with my skills and experience.

• I would like to be compensated fairly for the value I bring to the organization.

• I am open to negotiation and would like to discuss the salary package in detail.

• I am looking for a comprehensive benefits package that includes health insurance, retirement plans, and other perks.

• I am willing to consider other forms of co...read more

API methods are functions that allow developers to interact with an API by sending requests and receiving responses.

• API methods define the actions that can be performed on a resource

• Examples include GET, POST, PUT, DELETE

• Developers use API methods to retrieve data, create new data, update existing data, or delete data

Master data is the core data that is essential to the operations of a business or organization.

• Master data includes information about customers, products, suppliers, and employees.

• It is used to support business processes and decision-making.

• Master data is typically stored in a centralized database or system.

• Examples of master data include customer names and addresses, product descriptions and prices, and employee job titles and salaries.

HTTP status codes are used to indicate the result of a HTTP request in Django Rest Framework.

• Status code 200 - OK: Request was successful

• Status code 201 - Created: Request was successful and a new resource was created

• Status code 400 - Bad Request: Request was malformed or invalid

• Status code 404 - Not Found: Requested resource was not found

• Status code 500 - Internal Server Error: Server encountered an unexpected condition

I would expect a competitive salary based on my experience and the responsibilities of the Senior Associate role.

• I would expect a salary that reflects my years of experience and the level of responsibility in the Senior Associate position.

• I am open to discussing the salary range for this role based on the market standards and the company's compensation structure.

• I believe my skills and qualifications make me a strong candidate for this position, and I would expect a salary th...read more

SAP MM (Materials Management) is a module in SAP that deals with procurement and inventory management.

• SAP MM helps in managing materials procurement, inventory, and warehouse management.

• It includes functionalities such as material master data, vendor master data, purchase orders, and goods receipt.

• SAP MM integrates with other modules like SAP SD (Sales and Distribution) and SAP PP (Production Planning) for seamless business processes.

• It helps in optimizing the supply chain an...read more

Modal analysis is a technique used to study the dynamic behavior of structures under different loads.

• Modal analysis involves determining the natural frequencies, damping ratios, and mode shapes of a structure.

• It helps in understanding how a structure will respond to different types of loads and vibrations.

• Modal analysis is commonly used in the aerospace, automotive, and civil engineering industries.

• For example, modal analysis can be used to study the behavior of an airplane w...read more

FCCS stands for Financial Consolidation and Close Cloud Service, a cloud-based solution for financial consolidation and reporting.

• FCCS helps organizations streamline their financial close process by automating consolidation and reporting tasks.

• It provides real-time visibility into financial results and ensures compliance with regulatory requirements.

• Users can create financial reports, perform currency translations, and analyze financial data within the FCCS platform.

• FCCS is p...read more

ITIL stands for Information Technology Infrastructure Library, a set of best practices for IT service management.

• ITIL is a framework that outlines best practices for IT service management.

• It helps organizations align their IT services with business needs.

• ITIL covers various aspects such as service strategy, design, transition, operation, and continual improvement.

• Examples of ITIL practices include incident management, change management, and service level management.

I have extensive experience in cash application.

• Managed cash application process for a large multinational company

• Processed high volume of cash receipts and applied them accurately to customer accounts

• Reconciled discrepancies and resolved issues related to cash application

• Utilized accounting software and tools to streamline cash application procedures

• Collaborated with cross-functional teams to ensure timely and accurate cash application

Profit sold to machinery refers to the profit earned from selling machinery.

• Profit sold to machinery is the revenue generated from selling machinery.

• It is calculated by subtracting the cost of the machinery from the selling price.

• For example, if a company sells a machine for $10,000 and it cost $8,000, the profit sold to machinery would be $2,000.

Finance theory is a set of principles and models used to understand and analyze financial markets and decisions.

• Finance theory helps in determining the value of assets and investments.

• It includes concepts like time value of money, risk and return, and efficient market hypothesis.

• One example is the Capital Asset Pricing Model (CAPM) which helps in calculating expected returns on investments based on risk.

Data analysis involves examining, cleaning, transforming, and modeling data to discover useful information.

• Identifying trends and patterns in large datasets

• Creating visualizations to present data insights

• Performing statistical analysis to make data-driven decisions

• Using machine learning algorithms to predict outcomes

• Cleaning and organizing data for accuracy