Change Manager (6-10 yrs)

- The Change Manager will play a key role in supporting change management initiatives that enable desired organizational change with positive benefits and minimum disruption of business processes.

- This role will work with regional clients to support the promotion and delivery of messaging and adoption of impactful solutions to help clients drive toward their human capital goals.

- This position will focus on change management, communications, and organizational transformation.

- Uses a framework approach to plan and support change projects that address the organization's needs to modify structure and procedures due to changes in Human Capital Management.

- Follows Organizational Change Management (OCM) methodologies to conduct assessments of the current state, analyze stakeholders, identify risks, and establish the goals and milestones of changes.

Key performance indicators:

- Change management - understanding of the importance of change management within the implementation lifecycle

- Project management - full understanding of end to end project management, including risk and issue management, milestone delivery and ensuring the project deliverable are on track for final go live delivery

- Aptitude for technology - VMS, ATS, Assessment, CRM & Sourcing

- Understanding - MSP, Headcount tracking, RPO, SOW, Early careers

- Logical thinker - working with Subject Matter Experts to ensure project deliverables are met and follow logically

Key responsibilities:

Project management:

- Support development and execution of change management strategies with plans to maximize adoption and usage, while minimizing resistance to change

- Goals include faster adoption, higher program utilization, and proficiency with the changes that impact program users.

- Change management approach, delivery, measurement and reporting for RSR implementations.

- Support development of change management strategies by supporting or conducting workshops with clients to identify key initiatives from business process, program and technology design

- Change Management for MSP, RPO, SOW, Headcount Tracking or blended solution implementations dependent on scale

- Supports the analyses of client current state and establishes the best plan of action for Change Management during implementation, with the Senior Change Managers

- Provides input into regular status reports submitted to the RSR senior stakeholders and Client Project and Senior Stakeholders inline with the project/program governance

- Provides regional consultation to ensure awareness, service practices and procedures, and nurturing of client relations

- Support project workstream owners to identify change impacts and supporting activities

- Responsible for regional project change activities over multiple workstreams (technology, business process, workforce, partners)

- Execute on change communications, readiness assessment, project alignment and leadership -ackgrounds, insights and perspectives.

- Hands on working mentality and strong attention to detail

- Ability to "think and act promptly"

- Strong and open communicator, both verbally and in writing

- Strong planning and organizational skills combined with task and time management skills, positively influenced under time pressure

- Project management: support and deliver change projects within agreed timescales and budget

- Demonstrate a high degree of adaptability to move from one project to another and sometimes contributing to multiple projects simultaneously

- Managing client relationships with excellent customer facing and interpersonal skills

- Strategic thinking and excellent understanding of the client's needs; ability to manage the change management aspect during implementation of new solutions and drive transformation projects

- Good understanding of the cultural differences between countries and local playing field