Program Manager - Lending Partnerships - NBFC Alliances (3-5 yrs)

Required Skills: Good stakeholder management skills,Program Management Experience,Understanding of Financial Concepts ,Deep understanding of Product, Regulations and Risk frameworks.

Responsibilities will include..

NBFC Alliances

- Identify opportunities to grow business with the NBFC partners

- Deliver efficient and responsive resolution to various partner issues

- Liaising with cross functional teams within our to create documents, proposition and align objectives with the prospective NBFC partners

- Ability to build strong relationships with internal and external stakeholders Provide inputs and develop processes, presentations and responding to new proposals in a timely manner

Process Adherence

- Provide inputs and develop processes, presentations and responding to new proposals in a timely manner

- Program managing the lender partner from identification of problem statement till implementing scalable solutions

- Ensure that all regulatory and internal compliances are met and adhered to without fail

Internal Stakeholder Management

- Coordinate and Collaborate with internal stakeholders like Risk, Product, Legal, Finance, Payments, Customer Service for partner onboarding and integration activities till go live

- Provide crisp and timely updates on the integration to internal stakeholders, taking support whenever required and ensuring the relevant internal and partner teams are connected

- Ensure smooth running of business, dispute resolution of partners including reconciliation and invoice management

Reporting and Analytics

- Monitor key portfolio, operational and financial metrics for partners and report any discrepancies

- Prepare and share reports around business performance, reconciliation, revenue etc

To succeed in the role:

Impact:

- Contribute in building supply for the Merchant Lending business

- Manage large Lending Partners having a book size of INR 1000cr+

- Identify opportunities to continuously grow the business

Challenges & Decisions:

- Consistently delivering outcomes in an extremely dynamic environment

- Interacting with very senior stakeholders (both internal and external )on a regular basis

- Ensuring process and compliance adherence in a highly regulated industry

- Building deep understanding of the product, regulations and risk frameworks

Qualification & Experience (type & industry):

- Bachelor's Degree from a tier 1 institute preferably IIT/NIT

- MBA degree would be preferred

- 3-5 yrs of experience preferably in financial services industry

- Partnerships and/or Program/Project Management experience preferred

Skills & know-how

- Excellent written and oral communication skills

- Ability to work with and influence cross functional teams

- Understanding of financial concepts especially around digital lending

- Solution oriented - getting things done mindset

- An open, intuitive and curious mind to learn, unlearn and experiment

Behaviors:

- Inquisitive and Self -motivated. Should have a first principles thinking

- Highly Motivated, Enthusiastic and showcases passion for growth.

- Should be highly data driven and have strong analytical skills.

- Ability to build strong relationships with internal and external stakeholders

Mandatory hiring criteria :

- Need only Tier- 1 colleges - IIT / IIMs with program management experience.

- Lending partnership exp is not mandatory.

- 3-5 yrs of experience preferably in financial services industry

- Bachelor's Degree from a tier 1 institute preferably IIT/NIT

- MBA degree would be preferred

- Partnerships and/or Program/Project Management experience preferred

- Building deep understanding of the product, regulations and risk frameworks

- Understanding of financial concepts especially around digital lending

- Ability to build strong relationships with internal and external stakeholders