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2528 PwC Jobs

IN-Senior Associate - Adobe Experience Manager- IN- IT Services Co

4-8 years

Pune

1 vacancy

IN-Senior Associate - Adobe Experience Manager- IN- IT Services Co

PwC

posted 3d ago

Job Description

The Portfolio Support SME is responsible for delivering, improving, and helping to oversee all enduser services functions across a particular portfolio. The ideal candidate needs to possess strong work management skills and have advanced technical knowledge of the platform/tools they support. The applicant must be able to motivate people, encourage teamwork, and communicate effectively with senior management and portfolio leaders. It is expected that individuals in this role are extremely responsive to the needs of their assigned portfolios and the underlying support team
  • Manage the delivery of highquality service & support for the assigned portfolio.
  • End to end operational focus Application, Productivity, Utilization, Quality, Incident, Problem & Service Levels
  • Work with the portfolio teams to bring the operations inline with the target state operating model
  • Provide technical guidance and mentorship to the team supporting the portfolio
  • Manage and plan accordingly for onboarding new applications, releases and changes in scope, including onboarding and training the relevant teams.
  • Escalation points for support issues, service deficiencies and training as well as leading the implementation of service improvement tasks for support teams.
  • Formulate, coordinate and/or track remediation plans arising from critical production issues, including reporting to leadership.
  • People development, high performance leadership and motivation of team members
  • Support selection of new team members and

Employment Type: Full Time, Permanent

Read full job description

PwC Interview Questions & Tips

Prepare for PwC roles with real interview advice

Top PwC Adobe Experience Manager Interview Questions

Q1. What is Materiality, How to decide Materiality , who decide what will be the level of Materiality ?
Q2. Create a table with specified columns Alter the table and add new columns Create another table with help of existing tables Write a query wh ... read more
Q3. 1. How are the fixed income products valued in accordance with the Prudential norms on valuation Master Circular RBI? ( My Job profile was r ... read more
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What people at PwC are saying

What PwC employees are saying about work life

based on 9.2k employees
75%
88%
58%
88%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

PwC Benefits

Submitted by Company
Staff discounts
Professional Memberships
In-house learning tools
Referral Bonuses
Corporate Plan
Buy more leave! +7 more
Submitted by Employees
Work From Home
Health Insurance
Cafeteria
Job Training
Soft Skill Training
Free Transport +6 more
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PwC Pune Office Location

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Pune Office
Tower A - Wing 1, 7th floor,Business Bay,Airport Road,Yerwada, Pune Pune
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