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1262 PwC Jobs
IN-Associate Workday Integrations IN IT Services CO IFS PAN India
3-6 years
Gurgaon / Gurugram
1 vacancy
IN-Associate Workday Integrations IN IT Services CO IFS PAN India
PwC
posted 3d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Member of L2 application support team responsible for resolving complex technical incidents and requests related to Workday integrations.
- Analyze and identify if root cause is data, configuration, or technical issue.
- Perform impact analysis, recommend solutions, implement changes for issues detected in Workday custom integrations.
- Identify possible performance improvements for Workday custom integrations.
- Recognize patterns/ reoccurrence of incidents and propose technical and process improvements to minimize volume/ magnitude of impact.
- Participate in ticket escalation meetings with L3 support to discuss investigation and solution strategies.
- Collaborate effectively with Workday support specialists across modules or business areas within the greater team and raise tickets to appropriate group when work is out of scope of Workday Technical Team& supported area or application.
Employment Type: Full Time, Permanent
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PwC Benefits
Staff discounts Professional Memberships In-house learning tools Referral Bonuses Corporate Plan 
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