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IN Associate ITOM Event Management IN IT Services CO IFS

2-5 years

Bangalore / Bengaluru

1 vacancy

IN Associate ITOM Event Management IN IT Services CO IFS

PwC

posted 2mon ago

Job Description

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities.

This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world.

We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life.

Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other.

Learn more
about us .

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law.

We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth.

To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

  • Has proven skills on technical implementations and strong development background and strong technical consulting skills on ServiceNow platform and ITOM/Event management
  • Solid understanding of the ServiceNow Event Management, Orchestration, Service Mapping, and Discovery modules
  • Experience with scripting in the ServiceNow platform using JS Business Rules, Client Scripts, UI Actions, UI Pages, etc
  • Minimum 23 years experience with ServiceNow required
  • Minimum 23 years experience Event Management required
  • 12 years experience in Discovery and service mapping modules preferred
  • Experience with integrating 3rd party monitoring tools with ServiceNow ITOM Health/Predictive AIOps Platform
  • Hands on experience in Manager of Manager (MOM) implementations, customization, tailoring, integrations and systems upgrades
  • Strong work experience with JSON, JavaScript, Powershell and Unix/Linux scripting preferred
  • Understanding of SNMP traps and MIBs/OIDs Intermediate understanding of networking functionality, advanced troubleshooting including the ability to gather and analyze raw event data.

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.

  • Delegate to others to provide stretch opportunities and coach to help deliver results.

  • Develop new ideas and propose innovative solutions to problems.

  • Use a broad range of tools and techniques to extract insights from current trends in business area.

  • Review your work and that of others for quality, accuracy and relevance.

  • Share relevant thought leadership
  • Use straightforward communication, in a structured way, when influencing others.

  • Able to read situations and modify behavior to build quality, diverse relationships.

  • Uphold the firm s code of ethics and business conduct.

Mandatory skill sets
Experience with ServiceNow platform.

Experience in ITOM
Event Management
Preferred skill sets
Orchestration, Service Mapping, and Discovery modules

Employment Type: Full Time, Permanent

Read full job description

Prepare for Event Manager roles with real interview advice

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What people at PwC are saying

What PwC employees are saying about work life

based on 9.3k employees
75%
88%
57%
88%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

PwC Benefits

Submitted by Company
Staff discounts
Professional Memberships
In-house learning tools
Referral Bonuses
Corporate Plan
Buy more leave! +7 more
Submitted by Employees
Work From Home
Health Insurance
Cafeteria
Job Training
Soft Skill Training
Free Transport +6 more
View more benefits

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PwC Bangalore / Bengaluru Office Locations

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Bengaluru Office
PricewaterhouseCoopers Pvt Ltd, The Millenia, Tower D , # 1 & 2 Murphy Road, Ulsoor Bengaluru
Karnataka 560008
Bengaluru Office
Price waterhouse Coopers, Embassy Golf Links Road, Embassy Golf Links Business Park, Challaghatta Bengaluru
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