AES SAP BASIS Senior Associate - Operate

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital.

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firms code of ethics and business conduct.

• Use feedback and reflection to develop self-awareness, personal strengths and address development areas.
• Proven track record as an SME in chosen domain.
• Ability to come up with Client POC/POV for integrating/increasing adoption of emerging Tech. like Blockchain, AI et al with the product platform they are associated with.
• Mentor Junior resources within the team, conduct KSS and lessons learnt.
• Flexible to work in stretch opportunities/assignments.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Ticket Quality and deliverables review.
• Status Reporting for the project.
• Adherence to SLAs, experience in incident management, change management and problem management.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firms code of ethics and business conduct.
• Demonstrate leadership capabilities by working with clients directly and leading the engagement.
• Work in a team environment that includes client interactions, workstream management, and cross-team collaboration.
• Good Team player. Take up cross competency work and contribute to COE activities.
• Escalation/Risk management.

• to end SAP upgrades (SPS, Major SAP version), applying support packages and other support activities.
• Strong knowledge and experience in HANA Database and MS SQL Database Administration.
• Configuration knowledge on SAP cloud offerings such as BTP, SAC, Cloud connector, etc.
• Prepare and monitor performance reports and implement solutions to improve the system performance.
• Proven expertise in performing Kernel update, support pack update and SPS upgrade.
• Strong knowledge in performing end to end system refresh
• Excellent knowledge in client copy, applying OSS notes, EWA report analysis, Printer administration, Fiori administration.
• Solution Manager implementation and configuration.
• SLT Replication setup, configuration and administration
• SAP BOBI, Data services installation and configuration
• Proficient in the use of methodologies supported by SAP best practices.
• Excellent Knowledge in UNIX/ Linux and Windows OS platform.
• Communicating appropriately and in a timely manner with the requester (end user), the business, and the various stakeholders that this role will need to interface with, including NOC, Hosting Operations, IT, etc.
• Must be proactive and self-motivated.
• Must be easily understood and possess excellent English communication skills, both verbal and writing skills.
• Must Have customer facing experience.
• Exposure to ITIL framework

• ITIL certification
• SAP S/4 conversion, HANA Database administration, SAP Solution Manager, SAP S/4HANA System Administration Certifications

?