Propelld - System Administrator (5-8 yrs)

Position Overview :

The System Administrator / IT Engineer is responsible for managing the organization's IT infrastructure, including servers, networks, and software applications.

Key duties include installing, configuring, and maintaining operating systems and software, monitoring system performance, troubleshooting issues, and ensuring data security and backup procedures are in place.

Additionally, the System Administrator may be involved in planning and implementing system upgrades and enhancements, as well as providing technical support to end-users.

This role requires strong problem-solving skills, attention to detail, and the ability to work independently as well as part of a team.

Experience level : 5 Years

Location : Bangalore, HSR

Immediate joiners preferred

Responsibilities :

- Provide support for network-related issues, including connectivity and performance issues.

- Assist in the configuration and maintenance of routers, switches, firewalls, and other networking equipment.

- Collaborate with support teams, OEM, Service integrators to escalate and resolve complex IT problems.

- Monitor infrastructure performance and identify potential issues.

- Perform routine maintenance tasks, such as applying patches and updates, and performing backups, maintaining user onboarding / offboarding compliances.

- Assist in implementing and enforcing IT security policies.

- Investigate and resolve access-related incidents and security breaches.

- Install, configure, and maintain server, desktops, laptops, and peripherals.

- Manage user accounts, permissions, and group policies in Active Directory or any other directory services.

- Having knowledge of IDAM is an added advantage.

- Document support tickets, resolutions, and knowledge base articles.

- Collaborate with other IT teams to identify and implement process improvements.

- Manage the implementation, configuration, and maintenance of antivirus software across the organization.

- Monitor antivirus alerts and reports to identify and respond to security threats and malware incidents.

- Perform regular scans and updates to ensure the effectiveness of antivirus protection.

- Provision and enroll mobile devices into the MDM system, and manage device profiles, settings, and applications.

- Coordinate the procurement of IT hardware, software, and equipment, ensuring compliance with budgetary and procurement guidelines.

- Maintain accurate records of IT assets, including inventory, location, ownership, and maintenance history.

- Track and monitor the lifecycle of IT assets from acquisition to disposal, including depreciation, upgrades, and decommissioning.

- Conduct regular audits and physical inventories to verify asset accuracy and identify discrepancies.

- Configure new-hire systems and perform IT on-boarding for new employees.

- Provide support for Audio Video equipment in office conference rooms.

Requirements :

- Bachelor's degree in computer science, information technology, information systems, or similar.

- At least five years' experience in a similar role.

- Extensive experience with IT systems, networks, and related technologies.

- Solid knowledge of best practices in IT administration and system security.

- Strong analytical and problem-solving skills.

- Excellent interpersonal and communication skills.

- A commitment to continuous learning through self-study, training programs, and certifications is highly beneficial.

- Confident, high energy, self-motivated, and a true team player.

- Demonstrated ability and desire to work and excel in a fast-paced environment.

- A startup mentality with a bias to action.

- Quick learner with execution orientation who is outcome-focused.

Relevant certifications, such as Microsoft Technology Associate (MTA), CCNA, ITIL or CompTIA A+ or similar, would be beneficial but not required.