Propelld - System Administrator - ITIL Frameworks (5-7 yrs)

System Administrator.

Location Bangalore, HSR.

Job Type - Full time.

Experience 5 + Years.

immediate joiners only.

Position Overview :

- The System Administrator / IT Engineer is responsible for managing the organization's IT infrastructure, including servers, networks, and software applications.

- Key duties include installing,configuring, and maintaining operating systems and software, monitoring system performance,troubleshooting issues, and ensuring data security and backup procedures are in place.

- Additionally, the System Administrator may be involved in planning and implementing system upgrades and enhancements, as well as providing technical support to end-users.

This role requires strong problem-solving skills, attention to detail, and the ability to work independently as well as part of a team.

Responsibilities :

- Provide support for network-related issues, including connectivity and performance issues.

- Assist in the configuration and maintenance of routers, switches, firewalls, and other networking equipment.

- Collaborate with support teams, OEM, Service integrators to escalate and resolve complex IT problems.

- Monitor infrastructure performance and identify potential issues.

- Perform routine maintenance tasks, such as applying patches and updates, and performing backups,maintaining user onboarding / offboarding compliances.

- Assist in implementing and enforcing IT security policies investigate and resolve access-related incidents and security breaches.

- Install, configure, and maintain server, desktops, laptops, and peripherals.

- Manage user accounts, permissions, and group policies in Active Directory or any other directory services.

- Having knowledge of IDAM is an added advantage.

- Document support tickets, resolutions, and knowledge base articles.

- Collaborate with other IT teams to identify and implement process improvements.

- Manage the implementation, configuration, and maintenance of antivirus software across the organization.

- Monitor antivirus alerts and reports to identify and respond to security threats and malware incidents.

- Perform regular scans and updates to ensure the effectiveness of antivirus protection.

- Provision and enroll mobile devices into the MDM system, and manage device profiles, settings, and applications.

- Coordinate the procurement of IT hardware, software, and equipment, ensuring compliance with budgetary and procurement guidelines.

- Maintain accurate records of IT assets, including inventory, location, ownership, and maintenance history.

- Track and monitor the lifecycle of IT assets from acquisition to disposal, including depreciation, upgrades, and decommissioning.

- Conduct regular audits and physical inventories to verify asset accuracy and identify discrepancies.

- Configure new-hire systems and perform IT on-boarding for new employees.

- Provide support for Audio Video equipment in office conference rooms.

Requirements :

- Bachelor's degree in computer science, information technology, information systems, or similar.

- At least five years' experience in a similar role.

- Extensive experience with IT systems, networks, and related technologies.

- Solid knowledge of best practices in IT administration and system security.

- Strong analytical and problem-solving skills.

- Excellent interpersonal and communication skills.

- A commitment to continuous learning through self-study, training programs, and certifications is highly beneficial.

- Quick learner with execution orientation who is outcome-focused.

- Relevant certifications, such as Microsoft Technology Associate (MTA), CCNA, ITIL or.

- CompTIA A+ or similar, would be beneficial but not required.