1 Essex Profit Enhancement Advisory Services Job
IT System Administrator (3-7 yrs)
Essex Profit Enhancement Advisory Services
posted 11d ago
Key skills for the job
Position : IT System Administrator
Location : Gurugram, India
Education Degree : Minimum BS/BE degree in area of CS, EE and related fields.
Language skills : Good communications skills in English (both written and spoken)
Job Description :
IT Administrator's work scope includes :
- Maintain laptop, printers, switches, routers, networking and associated IT equipment in local/remote offices.
- Maintain ITIL-based service desktop for incidents, service tickets, changes, issues etc.
- Support international colleagues on computer (Windows and Mac)/server issues and application issues.
- Daily administration and maintenance of application servers, domain controllers, database, network, virtualization and associated IT infrastructure.
- Monitor, review and analyze logs/reports of system performance, network performance, data transfer history.
- Prepare system upgrade plan, information security enhancement plan, etc.
- Coordinate with vendors for equipment/software/service purchasing, troubleshooting and maintenance.
- Maintain and evolve all IT related documents.
- Develop reports for IT systems with IT infrastructure involved.
- Promote innovative IT technology solution to support business process efficiency.
Qualifications/Requirements :
- 3-5 years working experience as system administrator and IT support in multi-national organizations.
- Excellent communication skills in English. Can handle daily English communication with foreign colleagues and vendors through mail and phone calls
- Solid technical writing, presentation skills
- Ability to Work on US Eastern time and flexible on work timing
- Responsive and proactive on IT requests
- Hands-on experience in cloud computing (AWS/Azure), Microsoft 365, Windows/Linux Server administration such as AD, Group Policy, etc.
- Familiar with on-prem IT infrastructure including firewall, VPN/ZTNA, virtualization, storage, etc.
- Experience in network/system monitoring, log mgmt., patch mgmt. and troubleshooting complex enterprise level issues and outages, etc.
- Knowledge of ITIL based process and management, information security, IT compliance frameworks and best practices
- Experience in implementing Information Security related tools/solutions, including MFA, MDM, DLP, EDR, encryption, etc. is a plus
- Self-motivated, quick leaner, open-minded on IT related knowledge and willing to adapt changes, strong sense of urgency and problem-solving skills
- Experience in ISO 27001 ISMS implementation is a plus
- ITIL Foundation certificate, CCNA/MCSE engineers are preferred
Functional Areas: IT Hardware & Telecom
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