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Process Associate
IGT Solutions
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Process: - Customer Service Associate (Voice)
Job Role: - 1. Ticket booking. cancellation, Flight delays
2. Solving queries related to Refund and baggage's.
3. Informing customers related to the flights.
Qualification: -
- HSC
- Graduation
Extra Benefits: -
- Performance based Incentives
- Overtime
Shift Time & Week Off: -
- 6 Days working 24*7 Rotational Shifts (Including Night Shifts).
- 1 Rotational Week Off.
Communication: -
- Good in English Communication
Transport : One way to people coming under transport boundaries.
Employment Type: Full Time, Permanent
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What Process Associate at IGT Solutions are saying
Rating based on 894 Process Associate
reviews
Anonymous · Customer Success, Service & Operations
in Gurgaon / Gurugram
Nothing to like.
- Job security - Good
Management is very poor. IJP’s are full of nepotism. Leave system is not so organised. The HR told us in induction that you get 15 medical leaves but you have to apply your earned leaves even for medical issues and that too is only allowed if they let you do so. Not satisfied with the company.
- Salary - Poor+3 more
Process Associate salary at IGT Solutions
What IGT Solutions employees are saying about work life
IGT Solutions Benefits
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