Executive/sr executive Business delivery

Position holder will be an individual contributor
Build and manage productive, professional relationships with clients using telephonic and/or video conversations
Ensure clients are using and deriving benefit from IndiaMART
Ensure products/services in client s e-catalog are accurately defined
Prompt resolution of client complaints
Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures
Daily 10-12 meaningful telephone/video calls with clients

Experience Range

1 - 5 years

Educational Qualifications

Any graduation, or MBA/PGDM

Skills Required

Client Services, Inside Sales, Out bound process, Customer Service,