Copy of Executive | Business Delivery

Position holder will be an individual contributor
Build and manage productive, professional relationships withclientsusing telephonic and/or video conversations
Ensure clients are using and deriving benefit fromIndiaMART
Ensure products/services in client s e-catalog are accuratelydefined
Prompt resolution of client complaints
Assist the field sales team in achieving revenue and client retentiontargets by systematic follow up & time bound closures
Daily 10-12 meaningful telephone/video calls with clients

Experience Range

0 - 5 years

Educational Qualifications

Any graduation, and Any PG

Job Responsibilities

The position holder will be an individual contributor
Build and manage productive, professional relationships with clients using telephonic and/or video conversations
Ensure clients are using and deriving benefit from IndiaMART
Ensure products/services in the client s e-catalog are accurately defined
Prompt resolution of client complaints
Assist the field sales team in achieving revenue and client retention targets by systematic follow-up & time bound closures
Daily 10-12 meaningful telephone/video calls with clients

Skills Required

B2B, servicing, customer service, relationship manager, Business Process Outsourcing (BPO), Inside Sales, B2C, client servicing,