Lead I - Cloud Infrastructure Services

Job Summary

We are seeking a highly skilled Unified Communication and Collaboration Engineer with expertise in Exchange (On-Prem & Online), Office 365, Email Gateway, Exchange PowerShell, Mimecast, Active Directory (AD), Azure AD (AAD), Intune, and Microsoft 365 collaboration tools . The ideal candidate will be responsible for designing, implementing, and maintaining secure and compliant communication and collaboration platforms.

Key Responsibilities Messaging & Email Security

• Administer and support Exchange On-Prem and Exchange Online in a hybrid environment.

• Manage email gateways and Mimecast for security, spam filtering, and compliance.

• Develop and maintain Exchange PowerShell scripts for automation and administration.

• Configure and enforce Data Loss Prevention (DLP) policies to protect sensitive data.

• Implement and manage shared mailboxes, distribution lists, and role-based access control (RBAC) for email systems.

Collaboration & Productivity

• Oversee OneDrive and SharePoint administration for enterprise content collaboration.

• Configure and optimize Power Platform solutions (Power Automate, Power Apps, Power BI) for business process automation and reporting.

• Manage Microsoft Entra ID and Conditional Access policies to enhance security and access control.

Identity & Access Management (IAM) and Security

• Manage and maintain Active Directory (AD) and Azure Active Directory (AAD) .

• Implement Conditional Access policies for secure authentication and authorization.

• Oversee DNS and DHCP configurations to ensure seamless connectivity.

Endpoint & Mobile Device Management

• Administer Microsoft Intune for Mobile Device Management (MDM) and Mobile Application Management (MAM) .

• Enforce corporate security policies for Bring Your Own Device (BYOD) and corporate devices.

Operations & Compliance

• Ensure high availability, performance, and security of Unified Communication & Collaboration (UCC) platforms.

• Collaborate with InfoSec and compliance teams to meet regulatory requirements (e. g. , GDPR, SOX, PCI-DSS ).

• Perform incident resolution, troubleshooting, and root cause analysis for messaging and collaboration issues.

• Participate in disaster recovery planning and implementation for communication services.

Required Skills & Experience

• 5+ years of experience in Unified Communication & Collaboration technologies.

• Strong expertise in Exchange On-Prem, Exchange Online, Office 365, and Email Gateways .

• Experience with PowerShell scripting for Exchange and automation.

• In-depth knowledge of Active Directory (AD), Azure AD (AAD), Entra ID, and RBAC .

• Hands-on experience with DNS, DHCP, and Conditional Access policies .

• Strong administration skills in OneDrive, SharePoint, Power Platform, and Power BI .

• Experience with Microsoft Intune for endpoint security and device management.

• Experience with a focus on security, compliance, and regulatory requirements .

Preferred Qualifications

• Microsoft 365 Certified: Enterprise Administrator Expert

• Microsoft Certified: Messaging Administrator Associate

• Microsoft Certified: Security, Compliance, and Identity Fundamentals

• Experience working in a regulated environment with compliance frameworks ( e. g. , GDPR, SOX, PCI-DSS ).