Architect I - Enterprise Solutions

Independently analyze and develop applications and review and design solutions in their assigned area of responsibility on ERP/CRM systems. Manage and mentor a team

Outcomes:

1. Act creatively to develop applications and select appropriate technical options. Optimize application development maintenance and performance by employing design patterns and by reusing proven solutions while accounting for others developmental activities
2. Develop technical documents such as Functional Design Specifications Deployment documentation
3. Perform design document reviews peer code reviews and suggest code improvements
4. A single point of contact for the build and deployment issues and resolve them on time
5. Learn technology business domain system domain individually and as recommended by the project/account
6. Contribute to ERP/CRM Practice related activities for example (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc.
7. Select appropriate technical options for development such as reusing improving or reconfiguration of existing components.
8. Identify the problem patterns and improve the technical design of the application/system
9. Optimizes efficiency cost and quality.
10. Interpret the application/feature/component design to develop the same in accordance with specifications.
11. Code debug test and document and communicates product/component/feature development stages.
12. Validate results with user representatives integrates and commissions the overall solution.
13. Influence and improve customer satisfaction through things like (but not limited to) offering suggestions for code refactoring and for improvements in business processes completing sprint deliverables ahead of time helping client architects and product owners by way of design suggestions and/or explaining functionality to business stakeholders etc
14. Influence and improve employee engagement within the project teams
15. Learn and implement technology newly released features after impact analysis wherever applicable.
16. Attend industry/technology specific conferences (if applicable) and share the knowledge with the team.
17. Conduct peer reviews and demand high quality standards from the reviewed deliverables.
18. Conduct technical assessments for hiring candidates to developer/lead roles.
19. Mentor and manage a team.
20. Set goals for self and team in NorthStar. Provide timely feedback to team members

Measures of Outcomes:

1. Number of applicable technical/domain certifications completed
2. Adherence to process and standards (coding standards)
3. Number of mandatory trainings (industry/technology specific trainings UST mandatory trainings) completed
4. Average time taken for turnaround on production bugs Adherence to schedule / timelines
5. Number of technical sessions conducted within Practice for the benefit of peers and team members.
6. Contribution to RFPs and estimations in ERP/CRM Practice.
7. Number of Leads who were guided and upskilled to lead a technical team.
8. Number of process streamline documents prepared for ERP/CRM Practice

Outputs Expected:

Requirement:

1. Understand the requirements/user stories

Estimate:

1. Create and provide inputs for effort and size estimation and plan resources for projects.
2. Follow scrum ceremonies.

Configuration and Coding:

1. Define coding standards
   templates and checklists. Perform code review of team members.

Test:

1. Review and create unit test cases
   scenarios and execution.
2. Review test plan created by testing team.
3. Provide clarifications to the testing team.

Manage Defects:

1. Perform defect RCA and mitigation.
2. Identify defect trends and take proactive measures to improve quality.

Manage Project:

1. Manage delivery of modules. Manage user stories.

Documentation:

1. Create/review templates
   checklists
   guidelines
   standards for design/process/development.
2. Create/review deliverable documents. Design documentation
   requirements
   test cases and results.

Status Reporting:

1. Report status of tasks assigned.
2. Comply with project related reporting standards and process.

Manage knowledge:

1. Contribute project related documents
   share point
   libraries
   client universities.
2. Review the reusable documents created by the team.
3. Create knowledge sharing assets.

Release:

1. Execute and monitor release process

Interface with Customer:

1. Clarify requirements and provide guidance to development team
2. Present design options to customers
3. Implementation reviews with stakeholders.
4. Work closely with customer architects to finalize design

Domain relevance:

1. Advise software developers on design and development of feature / component with deeper understanding of the business problem being addressed for the client.
2. Learn more about the customer domain and identify opportunities to provide value additions to customers
3. Complete relevant domain certifications

Manage/Mentoring Team:

1. Set goals and provide regular feedback to team members.
2. Understand aspirations of their team members and provide guidance
   opportunities
   etc.
3. Ensure team members are upskilled and engaged in the project.
4. Proactively identify any risks and work with mitigation measures.
5. Mentor and motivate junior leads to upgrade their technical screening skills.

Assists others in resolving complex technical problems:

1. Manage all aspects of problem management activities
   investigating the root cause ofrnproblems and recommends SMART (specific
   measurable
   achievable
   realistic
   timely)rnsolutions.

Development and review of Standards & Documentation:

1. Maintenance of software process improvement activities
   communicating to a range of individuals and teams.

Solution Definition & Design:

1. Define Architecture for the small sized kind of project.
2. Design the technical framework and implement the same.

Skill Examples:

1. Proactively identifying solutions for technical issues.
2. Ability to maintain technical evaluation procedures.
3. Ability to estimate project effort based on the requirement.
4. Perform and evaluate test results against product specifications.
5. Break down complex problems into logical components.
6. Interface with other teams designers and other parallel practice; including regular follow up for any conflicts during project execution.
7. Create and articulate impactful technical presentations.
8. Follow high level of business etiquette in emails and other business communication.
9. Drive conference calls with customers and answer customer questions.
10. Ability to work under pressure determine dependencies risks facilitate planning and handle multiple tasks.
11. Build confidence with customers by meeting the deliverables in time with quality.
12. Proactively ask for and offer help

Knowledge Examples:

• Functional and technical designing on various ERP/CRM cloud platform features and automations.
  1. Thorough knowledge of coding best practices and understanding the limitations of coding.
  2. Experience using data loading tools.
  3. Experience with production deployment and solving deployment errors.
  4. Experience in integrating ERP/CRM with external systems using SOAP API REST API etc.
  5. Experience working in Agile methodology.
  6. Must have knowledge - HTML/HTML5 CSS XML AJAX Web-services.
  7. Experience with Google APIs JQuery/any other java-script framework ERP/CRM technology specific mobile development analytics etc.
  8. Deep knowledge on architecting solutions and applications on cloud-based infrastructures.
  9. Deep level proficiency in the specialist area.
  
  

  The IT Architect is responsible for providing single point of ownership to deliver a wide range of System Development and Reporting support for Finance and Treasury related applications. Key Skills/Experience: Ability to identify and suggest improvements for corporate accounting & finance by understanding operations, challenges, and external factors. Provide expert guidance on business requirements, design, realization, and support for all Finance and Treasury processes. Collaborate with Oracle ERP, SAP ERP, and other finance application teams to enhance operations. Define product requirements and use cases, assess system capabilities and customer needs, translate these into test conditions, and ensure successful integration of new features in customer projects. Work with the PMO team to facilitate program and project execution. Act as a liaison between business stakeholders and IT to understand organizational structure, policies, and operations. IT Strategy and Process Capability Development Analyze finance application requirements and align their usage with business needs. Own finance applications and collaborate with business partners to create a strategic roadmap and ensure strong integrations. Regularly optimize the application landscape by retiring, replacing, or extending application usage. Maintain relationships with finance application vendors to stay updated on product lifecycles. Identify opportunities for business improvement through IT, develop business cases with cost/benefit analysis, and present these to business and IT leadership. Develop test cases and expected results based on application requirements. Review project deliverables for completeness, quality, and compliance with project standards. Experience using ServiceNow and best practices related to ticketing and change request processes. Experience working with end-users on issue resolution of low, medium, and complex problems. Knowledge and experience with the integration between multiple applications. People management skills; good relationships with business and IT stakeholders. Excellent presentation skills; good written and verbal communication skills. Excellent time management and organizational skills; attention to detail. Other duties as assigned. Additional skills are a plus: Understanding of accounting/finance business processes. Strong process design skills; knows how to apply process analysis and design tools and techniques. Project management skills: ability to multi-task and keep all projects on schedule. Stakeholder management skills; excellent relationships with business stakeholders. Ensure compliance with appropriate policies, procedures, and controls for Finance and Treasury applications. Solid understanding and experience with one or more structured software project lifecycle methodologies. Monitor and manage data integration feeds and processing activities and resolve issues in different environments. IV. RESPONSIBILITIES Staff Management: N/A Business Relationships Works as a part of the Finance and Treasury IT Team to provide guidance and improvements through use of relevant information technology. Gains an in-depth understanding of the business and IT strategies, initiatives, opportunities, and risks. Works closely with the business to understand business priorities and work streams. Deliver projects on-time and on-budget. Understands customers business processes and prioritizes or applies priorities to service desk tickets accordingly. Collaborate with other teams to ensure efficient operation of the companys end user computing environment. Liaise with third-party support and vendors. IT Strategy Understands Finance and Treasury business imperatives. Determines opportunities for business improvement using information technology and communicates these opportunities to corporate business and IT leadership. Be aware of and execute the Dana support processes and can effectively utilize those processes and people within it to solve the issues for internal customers, without creating major disruption within the organization. Program and Project Governance Consults on the planning of projects. Design layouts for the system and define data requirements to support design. Follow IT Service Desk procedures in general end user support, and documenting activities, customer issues, troubleshooting steps, resolution outcome, and time duration in the service desk tool. General IT Management Understanding of IT Strategy and Architecture general principles and techniques. Understanding of IT Program and Project Management as well as Application Development general principles and techniques. Understanding of IT Operations general principles and techniques, including a basic awareness of ITIL concepts.