Key Account Specialist

Job Description:

• Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
  
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
  
• Gather, report and communicate customers' feedback on service, technology and product delivery
  
• Strong understanding of Technologies, to support clients with prospective solutions
  
• Serve as the link of communication between key customers and internal teams
  
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  
• Strong communication and interpersonal skills with an aptitude in building relationships with professionals of all organizational levels.
  
• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
  
• Ensuring high levels of customer satisfaction as well as up-sell and cross-sell potential within existing customers to maximize the Business revenue

Note :

• Mandatory to have IT Services Industry (Web,Mobile, custome apps development etc) experience
• No. of discussions - 2 (Video & face to face)
• Job location : Gurgaon (Sector 49) and Noida (Sector 62)
  

Thanks

Parul Singh

Orangemantra