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342 PNB MetLife Jobs

Manager

7-12 years

₹ 10 - 14.25L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Gurgaon / Gurugram

1 vacancy

Manager

PNB MetLife

posted 25d ago

Job Role Insights

Fixed timing

Job Description

Job Description


Manager Product Marketing and Customer Life Cycle Management PNB MetLife

Position: Manager

Location: Gurgaon

Department: Marketing

Function: Customer Lifecycle Management & Product Marketing

Reporting to: Director Customer Experience

Band: 10M

Key Responsibilities:

  1. Product Marketing
  • Management & ownership of marketing collaterals for all products
  • Support and Liaison with product teams for taking brief on new Product Launches
  • Support with creation, modification of Launch Collaterals in print, digital format such as brochure, leaflets, poster, banner, standee, pitches, product videos, email, SMS, GIF etc. with the help of third-party vendors for public and private circulation.
  • Liaison with stakeholders such as product and compliance to incorporate necessary feedback on all content for launch to sales and relevant parties.
  • End to End substantivizing product related content in required format to stakeholders starting for creation from scratch, incorporating feedback and take approvals and final delivery.
  • Support includes creation, modification of content for new product launch, updating of existing product collaterals, co-branding of product content with corporate agents, Product Videos.
  • Manage Product Folder containing content of various products and their respective versions
  • Management of advertisement on compliance tool (AMS) and submission of register containing list of active/inactive entries monthly.


  1. Customer Life-Cycle Management
  • Management of promotional communication sent to existing customers monthly basis respective calendar.
  • Management of third-party panel used to send communication via email/SMS/IVR etc. to customer manually and automatically.
  • Creation of content such as email/SMS/IVR basis calendar and requirements from stakeholders and deploying them post taking relevant approvals.
  • Creation and monitoring of API triggered automated communication sent to customers on behalf of internal stakeholders, monitoring and sharing of reports.
  • Creation of campaigns to increase engagement amongst customers to increase brand affinity and keep customers updated on latest from the organization.
  • Liaison with IT team for data extraction, API setup etc. and support with requirements from internal stakeholders to setup manual and automatic communication through panel.
  • Submission of monthly communication calendar to distribution and other stakeholders.
  • Deploying campaigns through Netcore or any other communication platform


  1. Marketing Operations
  • Creation of monthly provision incurred by vendors to be forwarded to Finance.
  • Management of UIN updation panel on AMS tool to update existing, discard and launch new UIN for products respectively basis product inputs.
  • Managing invoices for product marketing and CLM



Employment Type: Full Time, Permanent

Read full job description

PNB MetLife Interview Questions & Tips

Prepare for PNB MetLife Manager roles with real interview advice

Top PNB MetLife Manager Interview Questions

Q1. How you will deal with your existing customers who are upset with misleading and misselling?
Q2. How you do insurance business in a public sector bank
Q3. How do you sell insurance products to customers?
View all 48 questions

What people at PNB MetLife are saying

3.9
 Rating based on 15 Manager reviews

Likes

I used to like, nothing more to like

  • Salary - Good
  • +2 more
Dislikes

A mistrust among SLT that team members do not work on the days they're physically not present. from flexible timing to strict timing, from hybrid to slowly morphing to WFO.

  • Company culture - Poor
  • +1 more
Read 15 Manager reviews

Manager salary at PNB MetLife

reported by 76 employees with 6-17 years exp.
₹4.8 L/yr - ₹15.5 L/yr
36% less than the average Manager Salary in India
View more details

What PNB MetLife employees are saying about work life

based on 2.8k employees
51%
72%
58%
98%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

PNB MetLife Benefits

Job Training
Health Insurance
Soft Skill Training
Work From Home
Team Outings
Education Assistance +6 more
View more benefits

Compare PNB MetLife with

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MetLife

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Aditya Birla Health Insurance Co

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