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1,739 Customer Engagement Jobs

Senior Solution Sales Executive - Customer Experience (CX)

SAP India Pvt.Ltd

4.2

based on 1.7k Reviews

7-12 years

Mumbai

1 vacancy

Senior Solution Sales Executive - Customer Experience (CX)

SAP

posted 3d ago

Job Role Insights

Key skills for the job

Private Banking Data Analytics Salesforce Human Resource Management Customer Retention Sales Process

+ 4 more

Job Description

The Customer Experience Solution Sales Executive (SSE) is responsible for selling the worlds best Customer Engagement software suite to large conglomerates -Indian customers. Your top priority is to position SAP Cloud solutions to help organizations improve the way they market, sell to and service their customers.

The solution portfolio is market leading and consistently recognized as having the best product vision. That vision is to help organizations improve the way they market, sell to and service their customers. SAP has over 40 years experience improving supply chains and Enterprise Resource Management to more than 200 million users worldwide. The CX portfolio builds on that tradition and leverages a world class reputation as a "go to" company when you need things done correctly.

Achieve targeted sales quotas through net new acquisitions and sales of additional services to existing customers in Enterprise and named accounts segment.
Drive customer renewals ensuring high customer retention and revenue growth.
Create, own and execute territory business and plan programs which generate at least 4x pipeline.
Manage sales process through qualification, needs analysis, product demonstration, negotiation and close.
Create and nurture executive relationships on their own while positioning the SAP executive team.
Work with extended account team not limited to - solution consultants, customer success managers , account executives for running sales cycle, renewals and maximizing customer lifetime value.

What you bring:

Bachelor s degree in related fields (Business / Engineering or Technology)
Strong experience in CX domain
7 to 12 yrs of industry experience is a must.
Works with the Sales Manager and team to develop and execute programs to drive pipeline & close deals with focus towards India region
Works with the Regional VAT to educate target accounts on the solution set and conducts account planning for strategic deals.
Works to uncover and run sales cycles-based opportunities as directed by the Regional Sales Lead.
Works with VAT team on sales campaigns.
Works to attain various sales objectives related to securing new business opportunities within named customers.
Develops sales best practices securing repeatable and expansive opportunities across named accounts