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Muthoot Fincorp
60 Muthoot Fincorp Jobs
Call Center Team Lead
Muthoot Fincorp
posted 27d ago
Fixed timing
Key skills for the job
ROLE SUMMARY (PURPOSE)
The Team Leader (TL) in a call center for Muthoot Fincorp Limited (MFL) is responsible for supervising a team of call center agents, ensuring high levels of performance, customer satisfaction, and compliance with regulatory standards. They provide coaching, conduct performance evaluations, and collaborate with other departments to optimize operations and achieve business objectives.
KEY RESPONSIBILITIES
KEY SKILLS & BEHAVIOURAL ATTRIBUTES
EDUCATION / EXPERIENCE
Employment Type: Full Time, Permanent
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