Call Center Executive

The Eye-Q hospitals chain (EYE-Q VISION PRIVATE LIMITED) is committed to providing the best quality eye care at an affordable cost across India. We are an ISO 9001-2015 registered organization operating under our Founder and CMD leadership- Dr. Ajay Sharma- one of the most renowned eye surgeons in India, aided by a team of specialists with rich experience in their respective specialties from top hospitals across the country.

Established in 2007, Eye-Q is a chain of 30+ Super-Speciality Eye Hospitals in Haryana, Uttar Pradesh, Uttarakhand, and Gujarat. Also, three hospitals in Nigeria, Africa.

We are looking for a Call Centre Executive for Eye Q Hospital, Rohtak.

The job responsibilities include :

• Handle inbound and outbound customer calls in a professional manner.
• Respond to customer inquiries and resolve complaints effectively.
• Provide accurate information about products and services.
• Maintain customer records by updating account information.
• Escalate unresolved issues to the appropriate department as necessary.
• Adhere to call center protocols and guidelines to maintain quality standards.
• Achieve individual and team performance targets.

Interested candidates can mail their resumes at prapti.mathur@eyeqindia.com

Freshers can also apply.

Qualification : Any graduate

Salary : Best in the industry.