Chief Vigilance Officer

ROLE SUMMARY

The Chief Vigilance Officer (CVO) will be responsible for overseeing and implementing the vigilance framework in Muthoot FinCorp Ltd (MFL) to ensure transparency, compliance, and ethical conduct across all branches and departments. The CVO will focus on preventing and addressing irregularities, frauds, and unethical practices, safeguarding the companys assets, reputation, and values.

KEY RESPONSIBILITIES

Develop and Implement Vigilance Policies

• Establish and maintain a robust vigilance framework aligned with regulatory guidelines and company policies.
• Draft and revise vigilance policies, procedures, and manuals as required

Fraud Detection and Prevention

• Conduct risk assessments to identify vulnerable areas prone to fraud or malpractices.
• Oversee the detection, investigation, and reporting of fraudulent activities.
• Recommend corrective actions to mitigate identified risks and vulnerabilities.

Investigations and Reporting

• Lead investigations into complaints, misconduct, and violations of company policies.
• Prepare detailed reports on findings and recommendations for management or regulatory authorities.
• Ensure timely reporting of significant issues to the Managing Director/Board.

Compliance Monitoring

• Monitor adherence to regulatory requirements, internal controls, and corporate governance standards.
• Collaborate with the Compliance and Legal teams to address any lapses.

Training and Awareness

• Conduct training programs and awareness campaigns on ethical practices, anti-fraud measures, and vigilance guidelines for employees.
• Foster a culture of integrity and accountability within the organization.

Coordination with Authorities

• Liaise with regulatory bodies, law enforcement agencies, and auditors as required for vigilance matters.
• Ensure compliance with RBI and other statutory vigilance guidelines.

Surprise Audits and Inspections

• Plan and execute surprise inspections and audits across branches to detect potential irregularities.
• Ensure adherence to operational processes and ethical conduct at all levels.

Policy Recommendations

• Provide strategic inputs to the management on improving vigilance mechanisms.
• Recommend structural or procedural changes to strengthen internal controls and governance

KEY PERFORMANCE INDICATORS (KPIs)

• Number and quality of vigilance investigations completed.
• Reduction in instances of fraud and policy violations.
• Timely submission of vigilance reports to management and regulatory bodies.
• Effectiveness of training programs on ethical practices.
• Improvements in internal controls and compliance mechanisms.

KEY STAKEHOLDERS

Internal Stakeholders

• Board of Directors
• Top Management
• Audit & Compliance committee
• People & Culture
• Finance
• Legal

External Stakeholders

• Regulatory Bodies
• External Auditors
• Law Enforcement Agencies
• Vendors and Consultants
• Financial Intelligence Unit

KEY ROLE DIMENSIONS

• The role requires frequent travel to branches for supervise inspections and audits for PAN India.
• Ability to work under pressure and meet tight deadlines.
• High level of collaboration with various departments and external authorities.
• Maintain high level of confidentiality

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

• Strong analytical and problem-solving skills.
• Excellent communication and report-writing abilities.
• High level of integrity, discretion, and professionalism.
• Familiarity with RBI vigilance guidelines and NBFC compliance requirements.
• Proficiency in using risk management and compliance software/tools

EDUCATION / EXPERIENCE

• Minimum of 15 years of experience in vigilance, compliance, or risk management roles, preferably in the NBFC/banking sector.
• Proven track record of handling fraud detection, investigations, and regulatory compliance.

Educational Background:

• Bachelor’s degree in Finance, Law, Business Administration, or related fields (Master’s degree preferred).