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51 Muthoot Fincorp Jobs

Customer Care Executive - Retail Background

1-3 years

₹ 1.75 - 3L/yr

Pathanamthitta, Thiruvananthapuram, Alappuzha

10 vacancies

Customer Care Executive - Retail Background

Muthoot Fincorp

posted 4d ago

Job Description

  • Attend walk-in customers, inbound calls, respond to emails, and provide information about Muthoot FinCorps products and services.
  • Maintain all data and records related to daily transactions, file documents and ensure that all customer records are up to date and accurate.
  • Interact with the customer, collect feedback, and take note of the customer’s suggestions on what can potentially improve their experience.
  • Business Development and Promote and maintain positive relations with both existing and potential customers.
  • Engage and interact with walk-in customers to identify their needs and suggest suitable products or services that can benefit the customer.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Care Executive roles with real interview advice

Top Muthoot Fincorp Customer Care Executive Interview Questions

Q1. What do you know about gold loans and How will you identify whether the customer has a real gold or fake?
Q2. How can you approach to a customer?
Q3. How can you grow a business?
View all 101 questions

What people at Muthoot Fincorp are saying

4.4
 Rating based on 42 Customer Care Executive reviews

Likes

Talking in public gives experience

  • Skill development - Good
  • +5 more
Dislikes

Crm is slow app

Read 42 Customer Care Executive reviews

Customer Care Executive salary at Muthoot Fincorp

reported by 48 employees
₹1.2 L/yr - ₹3.5 L/yr
21% less than the average Customer Care Executive Salary in India
View more details

What Muthoot Fincorp employees are saying about work life

based on 6.9k employees
64%
91%
47%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Muthoot Fincorp Benefits

Job Training
Soft Skill Training
Health Insurance
Free Transport
Team Outings
Work From Home +6 more
View more benefits

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