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128 Muthoot Finance Jobs

Unit Manager - Call Center

8-10 years

₹ 8 - 11L/yr

Noida

5 vacancies

Unit Manager - Call Center

Muthoot Finance

posted 5d ago

Job Description

🚀 Were Hiring: Unit Manager Contact Center 🚀

  • 📣We are looking for an experienced Unit Manager to drive sales performance and lead a high-performing team. Join us to oversee agent productivity, strategize campaigns, and foster growth through coaching and training.
  • Location: Noida – Contact Center
  • Budget: Upto 11LPA
  • Product: Gold Loan, Unsecured loans – PL & BL, Wheels & Mortgages

💼 Key Responsibilities

  • 📈 Drive Sales: Design strategies to achieve revenue and market growth.
  • 👥 Team Leadership: Recruit, train, and manage a top-performing team.
  • 📊 Performance Monitoring: Track and improve agent productivity.
  • 🤝 Cross-Department Collaboration: Liaise with branches to close leads and resolve issues.
  • ⚖️ Risk & Compliance: Ensure adherence to policies and data security.
  • 📅 Strategy Development: Design short-term sales strategies to meet revenue targets.
  • 🧑‍🏫 Training & Coaching: Continuously provide coaching and skill development.
  • 💬 Conflict Resolution: Mediate disputes within the team and ensure a positive work environment.
  • 🔍 Data Analysis: Analyze performance metrics and customer insights for strategy refinement.

🎯 Job Requirements

  • 💼 Experience: 8-10 years in BFSI with 5+ years of managing a team of 50+ agents.

Preference will be given to Outbound sales experience,

  • 🧠 Skills: Leadership, sales strategy, coaching, data analysis, and conflict resolution.
  • 🎓 Qualification: Graduate/Post Graduate
  • 🕒 Age: 30 – 40 years


Employment Type: Full Time, Permanent

Read full job description

Prepare for Unit Manager roles with real interview advice

Top Muthoot Finance Unit Manager Interview Questions

Q1. Who is the prime minister, defenfe minister & chief minister of india?
Q2. 2.What do you know about muthoot finance?
Q3. How can handle your customer?
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What people at Muthoot Finance are saying

Unit Manager salary at Muthoot Finance

reported by 2 employees with 3-9 years exp.
₹3.1 L/yr - ₹4 L/yr
40% less than the average Unit Manager Salary in India
View more details

What Muthoot Finance employees are saying about work life

based on 5k employees
72%
90%
48%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Muthoot Finance Benefits

Job Training
Soft Skill Training
Health Insurance
Free Transport
Education Assistance
Team Outings +6 more
View more benefits

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