Sales & Marketing Manager

Are you a passionate and energetic individual who loves a fast-paced environment and knows how to motivate a team to success? Do you enjoy creating unforgettable guest experiences that keep them coming back for more? If so, we want you to join our team as a Sales and Marketing Manager at Dave & Busters!

As our Sales and Marketing Manager, you will report directly to the General Manager and be responsible for developing customer relationships, scoping out the needs of the local market, and delivering a strategic sales plan that will meet and exceed goals. You will also work closely with the Operations Team to ensure flawless execution for ALL events, including birthdays, corporate events, holiday parties, school athletic banquets, fundraisers, and more.

WHAT MAKES A GREAT SALES & MARKETING MANAGER AT DAVE & BUSTERS?

• You have excellent communication and presentation skills • Youre detail-oriented and able to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment • Youre proactive and have a can-do attitude • You have a history of sales success • Youre a team player with strong business acumen • Youre able to cultivate a positive environment

WHAT WILL YOU BE DOING ON A DAILY BASIS?

Sales

• Generate a definitive sales game plan to achieve departmental revenue goals which meet and exceed sales goals and budgets throughout the financial year. • Develop and inspire a team of hourly employees to exceed guests’ expectations, leading to a revenue-generating department. • Work in tandem with the Operations Team to ensure flawless execution for ALL events. • Exhibit our core values through creating innovative improvements and collaborating with others while being accountable for measurable, high-quality, and timely results. • Ensure positive guests’ experiences through hands-on table touches. • Engage guest service-focused team members through recruiting, hiring, coaching, training, and continuous development efforts. • Proactively engage in outbound sales strategy/activity in an effort to grow event sales. • Foster relationships with individuals, organizations, and corporations who book events to maintain reputable and predictable business while prospecting for new events. • Work with the Operations Team to ensure proper staffing for upcoming events. • Develop market segments and solicit new customer relationships while maintaining existing relationships. • Own your numbers by forecasting and having a keen understanding of sales numbers and reports.

Marketing

Develop local store marketing plans within budgets, in order to increase sales and guest counts by targeting specific groups and demographics within the local area. • Plan local outings for field marketing efforts to promote Dave & Buster’s in the local community and establish partnerships with other local businesses. • Look for and capitalize on local events that coincide with the demographics of our guest base, such as local concerts, sports games, and community events. • Be an active member in the community, chamber, and local networking opportunities, and be a positive role model in both social media formats and public forums by being active and showing consistent participation in all public-facing opportunities. • Develop and implement digital and social media strategies, based on Dave & Buster’s Brand Guidelines and Social Media Guide, to increase brand awareness and drive traffic to Dave & Buster’s locations. • Collaborate with the creative team to develop marketing collateral, including print ads, digital ads, and promotional materials. • Monitor and report on the success of marketing campaigns and adjust strategies accordingly. • Stay up-to-date with industry trends and best practices, and proactively seek out new opportunities to drive growth and increase revenue.

At Dave & Buster’s, we’re all about creating unforgettable experiences for our guests. As a Sales and Marketing Manager, you’ll have the opportunity to make a real impact on our business and help us continue to grow and succeed. If you’re ready to have some fun while making a difference, apply today!