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Engaged Employer

Ernst & Young

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3.4

based on 10.9k Reviews

Video summary

5 Ernst & Young Manager Jobs in Kolkata

ServiceNow-ServiceNow-Manager

Ernst Young

3.4

based on 10.9k Reviews

10-15 years

₹ 15 - 40L/yr (AmbitionBox estimate)

Kolkata

1 vacancy

ServiceNow-ServiceNow-Manager

Ernst & Young

posted 6d ago

Job Role Insights

Flexible timing

Key skills for the job

Quality Assurance Consulting Automation Testing PMP Presales Agile Coaching

+ 4 more

Job Description

High School Diploma/GED, Technical Diploma, Associate s Degree/College Diploma, Non-Degree Program, Bachelor s Degree, Master s Degree, Doctorate Degree, Higher Degree, Other
Bachelor s or Masters

The incumbent should be able to lead a group in Service Now Practice and provide directions and strategies to growing the firm s Service Now footprint managing large and complex Service Now implementation, product development and sales enablement. This is a global role and candidate should have experience in working with large global teams spread across multiple geographies

, Qualifications, Certifications

Requirements (including experience, skills and additional qualifications)

Technical skills requirements

Lead sales and pre-sales work in Service Now, respond to client proposals, participate in orals and help growing Service Now business
Should have in-depth knowledge and understanding of Service Now Partner ecosystem, licensing model and platform management models.
Capable in designing and developing large solutions combining Service Now platform, automation and workflow capabilities for EY cusotmers
Lead offshore team in all the Service Now modules like ITSM, ITOM, ITBM, HRSD, Sec Ops. The role will spread across blueprint, design, configuration, build and roll out phase.
The role involves knowledge and experience of both functional and technical aspect for a successful implementation, working closely with various stakeholders like business, process leads and offshore team.
Propose and deliver projects as per the agreed objectives to EY customers and/or to internal EY stakeholders
Build strong internal relationships within the firm and with other services across the organization
Develop people through effectively supervising, coaching, and mentoring staff. Conduct performance reviews and contribute to performance feedback for staff
Contribute to people-related initiatives including recruiting, retaining and training.
Maintain an educational program to continually develop personal skills of all staff
Perform an appropriate role in business development in terms of pre sales and practice development. for example, pre sales, internal engagement and / or knowledge management
10 to 15 years of relevant experience, preferably from a top tier Global System Integrator

Additional skills requirements

At least two Service Now Implementation Certifications
ITIL Intermediate, COBIT and or TOGAF certifications
Agile and scrum master certifications
PMP certification

Employment Type: Full Time, Permanent

Read full job description

Ernst & Young Interview Questions & Tips

Prepare for Ernst & Young Manager roles with real interview advice

Top Ernst & Young Manager Interview Questions

Q1. What is your understanding of normalization, facts, and dimensions in the context of database design?

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Q2. What is high availability orchestrator? When HA needed What is Orchestrator API What is process mining What is fuzzy selector

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Q3. How to estimate baseline of a demand prediction model ?

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What Manager at Ernst & Young are saying

3.2

Rating based on 366 Manager reviews

Anonymous · Customer Success, Service & Operations in Kochi

Likes

Professionalism

Salary - Excellent

+3 more

Dislikes

Leadership strategy is not well thought through. They hire without even thinking and then later when they do not want people .. they will find several reasons to move out those people. MOST of the Senior Managers with whom I worked, didn't know the process at all. They are having comfortable life in ey because they been in the system..Read More