Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Lodha Group Team. If you also belong to the team, you can get access from here

Lodha Group Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

85 Lodha Group Jobs

Concierge

2-6 years

₹ 2.5 - 6.5L/yr

Mumbai

1 vacancy

Concierge

Lodha Group

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

Dear All,


We at Lodha have an opening for Concierge role for Lower Parel location. Below mentioned are the role & responsibility for the role.


Role & responsibilities

Will be responsible for providing exceptional customer service to guests, ensuring their needs and requests are met promptly and efficiently. This role involves assisting guests with a wide range of services, including recommendations, reservations, transportation arrangements, and general information about the local area. The Concierge aims to enhance the overall guest experience and contribute to a memorable and positive stay.


  1. Guest Assistance:
    • Greet and welcome guests in a friendly and professional manner.
    • Anticipate guest needs and offer personalized services to enhance their experience.
    • Provide information about hotel facilities, services, local attractions, restaurants, and events.
    • Offer directions, maps, and other helpful resources to guests.
  2. Problem Solving & Requests:
    • Address guest complaints or concerns in a calm and professional manner, seeking solutions that satisfy the guest.
    • Respond promptly to special requests such as arranging for flowers, gifts, or special accommodations.
  3. Guest Communication:
    • Maintain clear and concise communication with other departments, ensuring guest requests are fulfilled.
    • Notify guests about any important updates or changes, such as operational hours or amenities availability.
  4. Record Keeping:
    • Maintain accurate records of guest preferences, requests, and services provided.
    • Document guest interactions for future reference and follow-up.
  5. Administrative Tasks:
    • Assist with administrative duties, such as managing the concierge desk and maintaining the concierge office.
    • Ensure that all promotional materials, brochures, and information about local events are up to date.
  6. Maintain High Standards:
    • Uphold the highest standards of customer service, professionalism, and confidentiality.
    • Keep the concierge area neat, organized, and welcoming at all times.



Employment Type: Full Time, Permanent

Read full job description

Prepare for Concierge roles with real interview advice

Top Lodha Group Concierge Interview Questions

Q1. Describe in general, the various stages in construction of residential buildings.
Q2. What are handover process to civil or facillities
Q3. What is cost per sq ft of grade A warehouse. Civil, Pre engineered Building,electrical, Fire fighting work, and other components of the Grad ... read more
View all 73 questions

What people at Lodha Group are saying

What Lodha Group employees are saying about work life

based on 1.8k employees
57%
52%
46%
99%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Lodha Group Benefits

Submitted by Company
Child care
Cafeteria
Work From Home
Team Outings
Education Assistance
Soft Skill Training +3 more
Submitted by Employees
Health Insurance
Job Training
Soft Skill Training
Cafeteria
Team Outings
Free Transport +6 more
View more benefits

Compare Lodha Group with

DLF

3.9
Compare

Godrej Properties

3.7
Compare

Sobha

3.9
Compare

Prestige Group

4.3
Compare

Brigade Group

4.1
Compare

Oberoi Realty

4.1
Compare

Mahindra Lifespace Developers

4.0
Compare

Tata Housing Development Company

4.2
Compare

Piramal Realty

3.8
Compare

Kolte Patil Developers

4.1
Compare

JLL

4.1
Compare

CBRE

4.2
Compare

NoBroker

3.2
Compare

Cushman & Wakefield

4.2
Compare

Altisource

3.7
Compare

Colliers India

3.9
Compare

Kalpataru Limited

4.0
Compare

Aparna Constructions and Estates

4.0
Compare

Knight Frank

4.0
Compare

Rohan Builders

4.1
Compare

Similar Jobs for you

Concierge at Lyfe Hotels Resorts

Bhubaneswar

0-2 Yrs

₹ 2-4 LPA

Assistant Concierge Manager at Marriott

Kolkata, Mumbai + 5

2-5 Yrs

₹ 2-6 LPA

Executive at STAY VISTA PRIVATE LIMITED

Alibag

1-2 Yrs

₹ 3-5 LPA

Concierge Executive at Suarabhakti Goods

Ahmedabad

0-3 Yrs

₹ 0.5-2.5 LPA

Butler at Lodha Group

Pune

1-6 Yrs

₹ 2-4.75 LPA

Guest Service Associate at Radisson Hotel Group

Mumbai

0-4 Yrs

₹ 2-3 LPA

Guest Relation Manager at K Sera Sera Box Office

Mumbai

1-3 Yrs

₹ 1.5-3 LPA

Food & Beverage Supervisor at Radisson Hotel Group

New Delhi

2-6 Yrs

₹ 2-5 LPA

Front Office Supervisor at Radisson Hotel Group

Gurgaon / Gurugram

1-4 Yrs

₹ 2-5 LPA

Guest Relation Executive at Sodexo

Mumbai

1-6 Yrs

₹ 4-7 LPA

Concierge

2-6 Yrs

₹ 2.5 - 6.5L/yr

Mumbai

1mon ago·via naukri.com

Closing Sales Manger.

2-7 Yrs

Bangalore / Bengaluru

1d ago·via naukri.com

Sourcing Sales Manager.

2-7 Yrs

₹ 4 - 9L/yr

Bangalore / Bengaluru

1d ago·via naukri.com

Sourcing Sales Manager

2-7 Yrs

Bangalore / Bengaluru

1d ago·via naukri.com

Closing Sales Manager

2-7 Yrs

Bangalore / Bengaluru

1d ago·via naukri.com

Training Manager - Hospitality & Property Management

10-15 Yrs

Mumbai Suburban

2d ago·via naukri.com

3D Visual Designer

5-10 Yrs

Mumbai

4d ago·via naukri.com

MIS Executive - Sales

5-8 Yrs

Mumbai

5d ago·via naukri.com

Strategic Alliance and Partnership Executive

2-5 Yrs

Mumbai

6d ago·via naukri.com
write
Share an Interview