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22 Lyfe Hotels Jobs

Concierge Porter/Bell Boy

0-2 years

Bhubaneswar

1 vacancy

Concierge Porter/Bell Boy

Lyfe Hotels

posted 5mon ago

Job Description

Key Responsibilities:
1. Guest Arrival and Departure:
  • Greet arriving guests with a friendly and welcoming demeanour.
  • Assist guests with the handling of luggage, including unloading from vehicles and delivering to rooms.
  • Escort guests to their rooms, providing information about hotel facilities and services.
2. Luggage Handling:
  • Safely and securely transport guests luggage to and from rooms.
  • Ensure luggage is properly tagged and accounted for during transit.
  • Offer assistance with packing or unpacking, if requested.
3. Information and Assistance:
  • Provide guests with information about the hotel, including dining options, hours of operation, and special services.
  • Offer recommendations for local attractions, restaurants, and transportation options.
  • Assist guests with making restaurant reservations, arranging transportation, or booking tours.
4. Guest Services Coordination:
  • Coordinate with the front desk and concierge team to fulfil guest requests promptly and efficiently.
  • Ensure timely delivery of amenities or services to guest rooms, as requested.
5. Valet Parking:
  • Assist with valet parking services, including parking and retrieving guests vehicles.
  • Handle vehicle keys securely and professionally.
6. Bell Desk Organization:
  • Maintain the bell desk area in an organized and clean manner.
  • Keep track of luggage carts and ensure they are readily available for guest use.
7. Security and Safety:
  • Be vigilant about the safety and security of guests and their belongings.
  • Follow hotel security procedures and emergency protocols as needed.
Qualifications:
  • High school or equivalent.
  • Previous experience in a similar role is a plus.
  • Excellent customer service and communication skills.
  • Physically fit and capable of lifting and carrying heavy luggage.
  • Professional appearance and a courteous attitude.
  • Ability to work well under pressure and in a fast-paced environment.
  • Attention to detail and a focus on guest satisfaction.
  • Availability to work flexible shifts, including nights, weekends, and holidays.
Thank you for submitting your application! We will get back to you shortly.

Employment Type: Full Time, Permanent

Read full job description

What people at Lyfe Hotels are saying

Lyfe Hotels Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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