Business Process Manager/Business Analyst - Digital Transformation (9-15 yrs)

Position:- Business Process Engineering Analyst/Manager

Business Vertical:- Strategy - Digital Transformation

Job Purpose:

We are seeking a detail-oriented - Business Process Engineering Analyst/Manager - to analyze, re-engineer, and optimize business processes to drive efficiency and performance. The ideal candidate will collaborate with stakeholders, identify improvement opportunities, and deliver actionable solutions that support organizational goals.

Key Responsibilities:-

1. Requirement Gathering:

- Collaborate with stakeholders to gather and document business requirements.

- Conduct feasibility studies and analyses for proposed solutions.

- Deliver clear and concise documentation, including Business and Functional Requirement Specifications.

2. Process Analysis and Re-Engineering:

- Conduct business process assessments and create detailed process maps.

- Evaluate and redesign workflows to optimize efficiency.

- Develop and propose solutions for process improvements.

- Manage change and transition activities while monitoring performance levels.

- Create end-to-end process flow diagrams (As-Is and To-Be) using BPM modeling tools.

3. Documentation:

- Develop Business Process Models, Functional Specifications, and Use Cases.

- Create detailed documentation for stakeholder understanding and development purposes.

- Update documents based on gathered insights and evolving requirements.

4. Solution Proposal:

- Work with cross-functional teams to design and implement solutions.

- Develop business cases highlighting benefits, solutions, and associated risks.

5. Analysis/Analytics:

- Analyze data sets to identify process inefficiencies and performance gaps.

- Provide insights and reports to support decision-making processes.

- 6. Adoption and Change Management:-

- Conduct User Acceptance Testing (UAT) to validate solutions.

- Develop training materials and provide user training sessions.

- Facilitate adoption of new systems and act as a key support contact for complex queries.

Key Competencies and Skills Required:

- Proficiency in MS Office Suite and MS Visio.

- Strong analytical and problem-solving abilities.

- Expertise in business analysis methodologies and process modeling.

- Excellent written and verbal communication skills.

- Effective project management and organizational skills.

- Ability to adapt to dynamic environments and changing priorities.

- Familiarity with BPM modeling notations.

Key Performance Indicators (KPIs):

- Effectiveness of re-engineered processes over "As-Is" processes.

- Accuracy and clarity of documentation.

- Timely delivery of solution proposals and project milestones.

- Adoption rates and effectiveness of platform usage post-implementation.

Education and Experience Requirements:

Education: Engineering Degree, Master's in Mathematics, Statistics, Operations Research, or MBA.

Experience:- Minimum 15 years of experience in the Manufacturing domain, with expertise in:

- Source to Pay

- Order to Cash

- Sales and Operations Planning/Production Planning and Control

- Quality, Health, and Safety (QHS)

Additional Traits:

- Strong analytical skills to interpret and contextualize data.

- Proficiency in process transformation methodologies.

- Exceptional communication and interpersonal skills to engage stakeholders effectively.

- Experience with project management principles and tools.