Head - Facilities Operations (15-20 yrs)

We are looking for candidates from Facilities Management Companies Only with good experience in managing South India.

Operations Management:

- Plan and execute preventive maintenance and energy management tasks as per SLAs.

- Manage complex engineering and technical tasks for buildings and equipment, ensuring high standards of operation.

- Identify and mitigate risks through effective risk management processes.

- Drive operational excellence, focusing on cost reduction and efficiency improvements.

Leadership and Team Management:

- Lead and develop the operations team, fostering a culture of teamwork and continuous improvement.

- Develop strategic plans to enhance operational efficiency and achieve KPIs.

- Provide guidance to ensure team alignment with contractual requirements and service goals.

Technical Operations:

- Oversee maintenance, repairs, and installations across multiple facilities.

- Implement routine, preventive, and predictive maintenance programs, ensuring compliance with safety regulations and industry standards.

- Maintain logbooks, checklists, and documentation for all building services.

Client Relationship Management:

- Build and maintain strong client relationships, ensuring satisfaction with service delivery.

- Serve as the primary contact for technical issues, delivering timely and effective solutions.

- Collect client feedback and implement necessary improvements.

Financial and Budget Management:

- Prepare and manage budgets, ensuring cost-effective operations.

- Monitor expenses and optimize resource allocation to meet financial targets.

Strategic Growth and Innovation:

- Drive innovation in service delivery and identify opportunities for business growth.

- Participate in sales calls and site surveys to develop new client relationships.

- Lead efforts to standardize processes and improve operational efficiency.

Facility Management:

- Ensure compliance with facility management regulations and standards.

- Oversee housekeeping quality improvements and team training programs.

- Manage vendor relationships, contract renewals, and negotiations.

Reporting and Documentation:

- Generate and present reports on performance metrics, budgets, and project updates.

- Maintain accurate and accessible records of operations and maintenance activities.

Qualifications

- Education: Bachelor's degree in Engineering, Facilities Management, or related fields.

- Experience: Minimum of 15 years in technical operations, with 10+ years in leadership roles.

Skills:

- Expertise in technical services, including maintenance and installations.

- Strong leadership, communication, and problem-solving abilities.

- Proficiency in costing, market analysis, and relevant software tools.