Front Office Executive

bachelorassociateAssociate

Job Summary: The Corporate Front Desk Executive is the first point of contact for clients, visitors, and employees. This role involves managing the front desk area efficiently, providing excellent customer service, and ensuring smooth daily operations. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to multitask effectively.

Key Responsibilities:

1. Reception Duties:
   
• Greet and assist visitors, clients, and employees in a professional and courteous manner.
• Manage visitor sign-in procedures and issue visitor badges.
• Direct visitors to appropriate personnel or departments.
• Answer, screen, and route telephone calls in a professional manner.
• Handle and distribute incoming and outgoing mail and packages.
2. Administrative Support:
   
• Perform general administrative tasks including data entry, filing, and document management.
• Schedule and coordinate meetings and appointments for executives and staff.
• Maintain and update office supplies inventory; place orders as needed.
• Assist with preparing and organizing meeting rooms for events and conferences.
3. Customer Service:
   
• Address and resolve any client or visitor inquiries and complaints in a timely and professional manner.
• Provide information about the company, its services, and general inquiries as needed.
• Ensure a high standard of customer service and support to all stakeholders.
4. Operational Efficiency:
   
• Monitor and maintain the cleanliness and organization of the front desk and reception area.
• Implement and adhere to office protocols and procedures to ensure smooth operation.
• Assist with onboarding and training new employees on front desk procedures and policies.
5. Security and Safety:
   
• Ensure that all security procedures are followed, including monitoring access and securing the premises.
• Report any safety concerns or security incidents to the appropriate authorities.

Qualifications:

• High school diploma or equivalent; Associates or Bachelors degree preferred.
• Proven experience as a front desk representative, receptionist, or similar role.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment.
• Strong organizational skills with the ability to multitask and prioritize.
• Professional appearance and demeanor.
• Ability to handle confidential information with discretion.

Working Conditions:

• Full-time position with standard office hours; flexibility may be required.
• May involve occasional overtime or weekend work based on company needs.
• Requires sitting for extended periods and occasional lifting of office supplies or equipment.

Please email your resume to sakshi.g@kpgroup.co with the Subject Line: "Application for Front Office Executive " with the below details:

1. Ready to Relocate to Surat:

2. Total Experience:

3. Current CTC:

4. Notice Period (Early joiners preferred):

5. Expected CTC: In %

6. Reason to change:

7. Age: