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2 The Madurai Residency Jobs

Front Office Executive

2-7 years

₹ 2.25 - 4L/yr

Madurai

1 vacancy

Front Office Executive

The Madurai Residency

posted 8d ago

Job Description

Roles and Responsibilities

  • Manage front office operations, ensuring a smooth check-in/check-out process for guests.
  • Handle guest relations by providing exceptional customer service, resolving issues promptly, and addressing concerns.
  • Coordinate with other departments (e.g., housekeeping, maintenance) to ensure seamless room preparation and turnover times.
  • Maintain accurate records of guest transactions, including registration forms and billing information.
  • Provide administrative support to the team as needed.

  • Required knowledge related to updated hotel software (eg IDS SOFTWARE)

Desired Candidate Profile

  • 2-7 years of experience in front desk or receptionist activities in a hotel setting.
  • Strong knowledge of front office operations, including PMS systems (Priority Management System).
  • Excellent communication skills with ability to handle telephone calls professionally.
  • Ability to work effectively under pressure during peak periods or emergency situations.

Employment Type: Full Time, Permanent

Read full job description

What people at The Madurai Residency are saying

The Madurai Residency Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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