Front Office Executive

Role & responsibilities : Greeting guests maintaining all recordings, explaining the packages, handling computers.

Preferred candidate profile : candidate who completed hotel management will be given first preference, candidates who worked in hotels and resorts can approach. only girls candidates can apply, age limit between 21 to 30.. who are ready to relocate to Uttar kannada district Badgund village ,Dandeli

Perks and benefits : Food and accommodation will be provided by company and attractive salary , uniform facility will be given

*Job Description/ Role of a GRE* 

• Welcome guests during check-in and giving a fond farewell to guest while checkout. 
• Handling guest complaints and concerns in an efficient and timely manner. 
• Overseeing VIP guests, arrivals and departures. 
• Coordinating and multi-tasking job duties in a busy environment. 
• Should possess detailed information about the Hotel, city as well as the competition 
• Detailed information regarding arrivals and room requirements. 
• Have up to date information on daily room occupancy 
• Providing excellent customer service as per hotel standards. 
• Greeting guests as they enter and exit the hotel. 
• Providing information regarding the Hotel, town attractions, activities etc. 
• Check on VIP reservations, complete their pre-registration formalities. 
• Allocate rooms to all arriving guests 
• Maintain up-to date information on room rates, current promotions, offers and packages 
• Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile. 
• Co-ordinate with housekeeping for clearing of rooms. 
• Maintain guest lockers for safe custody. 
• Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest. 
• Give proper and complete handover to the next shift 
• Should be able to handle all guests without bias or prejudice. 
• Follow the house rules and policies laid down by the management. 
• Adhere to strict staff grooming and hygiene standards. 
• Consciously and continuously strive to better his/ her skills and increase his/ her knowledge. 

*Personality Traits of a GRE* 

• Good command of the English language is essential, both written and verbal 
• Must possess strong organization time management skills, attention to detail. 
• Must be guest service focused and a team player. 
• Positive attitude and outgoing personality is essential. 
• Must be able to work shifts - days, evenings, weekends and holidays. 
• Ability to relate well to Hotel guests and employees. 
• Professional in demeanor and presentation. 
• Personable, enthusiastic, self-motivated and able to work independently. 
• Observant, discriminating and detail-oriented 
• Ability to understand and carry out oral and written instructions and request clarification when needed. 
• Strong interpersonal and organizational skills. 
• Sound decision making 
• Leadership/People management 

*Coordinates with other Departments* 

• Front Office - for latest arrivals and departures & changes in guest room allotments. • Concierge - for external services and baggage movement.
• F&B - on matters of guest parties, food and beverage services, table reservation.
• Housekeeping for room clearances, room maintenance, laundry services, guest and 

room supplies.

• Health Club & Spa for booking of services.
• All other Activities Adventure, Rafting, Safaris, Excursions etc.

Interested candidates can what's up your cv with Professional picture to this number:

H R Manager: 6366302653