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JPMorgan Chase & Co.
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Lead Technology Support - Payments Technology
JPMorgan Chase & Co.
posted 21d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm
- Execute policies and procedures that ensure operational stability and availability
- Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools
- Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration
- Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
- 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
- Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud
- Proficient in observability and monitoring tools and techniques
- Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework
- Working knowledge in one or more general purpose programming languages and/or automation scripting
- Practical experience with public cloud
Employment Type: Full Time, Permanent
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Rating based on 10 Technical Lead
reviews
Anonymous · Quality Assurance and Testing
in Bengaluru
Its a good mix of work culture and ethnicity. I do like the new age set of workplace and people to work with. Happy to be here
Well from my line of business the pay isnt that great but it isnt mediocre either. I would say you will be pleased. And that is the only con as of now
Read 10 reviewsTechnical Lead salary at JPMorgan Chase & Co.
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