Payment Lifecycle Manager/ Associate I

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

Job Summary:

As a Payment Lifecycle Manager within Cash Operations, you will take on the direct responsibility for daily operations supporting APAC Operations. Your key duties will encompass electronic and manual payments processing, ecommerce payments, import invoice processing, and FX payments, as well as query and escalation management. You will be tasked with understanding the key metrics and risk components, and managing the team to meet the financial goals and objectives set by the LOB. This role also involves global partnership with regions where business operations are located. In collaboration with Business, Operations, and Technology counterparts, you will work on various KPI and KRI deliverables.

Job Responsibilities:

Required Qualifications, Skills and Capabilities:

Preferred Qualifications, Skills and Capabilities: