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JPMorgan Chase & Co.
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615 JPMorgan Chase & Co. Jobs
Loan Servicing - Team Leader
6-11 years
₹ 5 - 15.2L/yr (AmbitionBox estimate)
Bangalore / Bengaluru
1 vacancy
Loan Servicing - Team Leader
JPMorgan Chase & Co.
posted 19hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution.
- Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation.
- Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model.
- Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed.
- Implement a robust Knowledge Management model, including SOP maintenance and training.
- Drive 100% compliance with process-related policies, guidelines, and controls.
- Motivate and support team members to meet goals, identifying HIPOs and planning for their development.
- Identify alternatives and options for issues, seeking alternative scenarios.
- Work collaboratively with others, valuing diverse skills and building interdependence.
- Identify training needs to improve performance and ensure compliance with training timelines.
- Ensure high team depth with trained backups for critical work queues.
- Hold a Bachelors degree with minimum 6 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles.
- Gain knowledge of loan systems like Loan IQ.
- Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems.
- Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues.
- Maintain a strong risk and control mindset.
- Understand investment banking products, including loans.
- Drive small to medium-sized projects, achieving strong results.
- Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets.
- Communicate excellently and possess the ability to pick up complex systems architecture easily.
- Drive global initiatives and effect change in a large organization.
Employment Type: Full Time, Permanent
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Rating based on 393 Team Lead
reviews
Anonymous · Finance
in Mumbai
Good platform to outgrow your skills and build your brand with this giant organisation.
It would be there is no self showcasing to others as it’s a very big firm you may be not known to everyone.
Read 393 reviewsTeam Lead salary at JPMorgan Chase & Co.
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JPMorgan Chase & Co. Benefits
Employee Programs Wellness Programs Health Care and Insurance Plans Family Care Retirement Savings Programs 
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