IT Technology Services Senior Specialist

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do:

In your role as Business Continuity Automation Owner - Sybase ASE you are enabling the delivery of robust, downtime optimized and highly automated lifecycle management activities operated within ECS.
You will take ownership of integration scenarios and operational processes considering accelerated growth (RISE with SAP). Focus of your activities will be increasing automation in Business Continuity area covering also all multi-cloud aspects (AWS, Azure and Google Cloud Platform) with focus on Sybase ASE, Hana, MSSQL databases, High Availability, Pacemaker, cluster setup and integration scenarios along with stabilization improvements to help Operations to reduce manual effort and cost structure (lower TCO) and deliver faster services to our customers.

Following activities will be part of your role:

• Contribute to cloud-like innovation, standardized provisioning and maintenance activities for seamless customer experience, ideally hands-on experience for system provisioning on ASE Database
• Optimize and stabilize NetWeaver lifecycle management procedures in a pro-active way leveraging analytical tools and capabilities
• Covering multi-cloud providers like AWS, Azure and Google Cloud Platform
• Structure and coordinate activities, action plans incl. requirements engineering, prioritization, and creating aligned timelines for deliverables
• Create and align test plans, support and perform testing/validation and roll-out activities
• Change Management tracking of technical topics in Jira
• Drive issue resolution together with the team and utilizing the expert network
• Support technology-related projects in complex environment
• Manage relationship between different stakeholder groups inside and outside ECS Delivery

What you bring:

• Strong SAP BASIS, Sybase ASE Database administration and system operations know-how, ideally in multi-cloud environment
• Professional experience in Cloud infrastructure, system administration or as a technical consultant in SAP cloud implementation
• Expert in Business Continuity, High Availability & Disaster Recovery topics on ASE Database
• Best practices experience in an SAP application / technology / solution (NetWeaver)
• Knowledge in design and structuring of integrated E2E Lifecycle Management Procedures
• Project management skills
• Strong analytical and problem-solving skills
• Willingness and experience working in international teams
• Good understanding of SAP solutions (releases, platform interdependencies, etc. )

Meet your team:

SAP Enterprise Cloud Services accelerates and simplifies our customers business transformation by running their SAP ERP value stack with a world-class level of availability, security & resilience on their preferred cloud infrastructure. This includes Hyperscalers, their own data center, and/or SAP data centers to transform our customers into cost-effective intelligent cloud enterprises.

In this role you drive standardization and automation, and you are an enabler for the operations teams to deliver in time and quality services to our customers. To achieve this, you will interface with a highly professional, global team of experts and architects from various teams inside ECS and the development organization. Further you will be part of strategic projects for introducing new technologies or tools in our environment.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap. com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.