Lead process coordinator

Position Overview: This role involves managing nonverbal communication with clients via email, focusing on pre-sale communication and coordinating between the sales team and internal teams. You will maintain an organized, up-to-date client database, ensuring easy access to relevant information. As an individual contributor, you will play a crucial role in supporting the sales team, facilitating smooth communication, and ensuring that all client-related details are accurately managed and updated.

• Role: Lead process Coordinator
• Location: Permanent Remote
• Shift Timings: Night Shift (6:00 pm to 3:30 am IST, Daylight saving 7:00 pm to 4:30 am IST)
• Working Days: Monday to Friday (5 days)

Key Responsibilities:

• Coordinate closely with the sales team and internal teams to ensure smooth pre-sale communication with clients.
• Manage and handle nonverbal communication with clients via email, ensuring timely and accurate exchange of information.
• Maintain an up-to-date, organized database of client information, ensuring all records are accurate and easily accessible.
• Support the sales team by ensuring client-related details are properly managed, updated, and communicated effectively.
• Work as an individual contributor to ensure coordination and communication efforts align with the goals of the sales team.

Requirements:

• 7+ Years of Experience
• Strong Written/Verbal Communication
• Attention to Detail
• Email Etiquette
• Collaboration Skills
• Organizational Skills
• Prioritization
• Data Management Skills
• CRM Proficiency
• Self-Motivation
• Time Management
• Problem-Solving