Junior Manager Process Excellence - QSD

JOB PURPOSE

Implement Lean (DIALean) initiatives across IGIA community to improve processes by eliminating wastes
and enhancing Operational Efficiency. Support DIALean activity like 5S audit, Kaizen, Airport Facility Audit
(Wandering About Audit), Process Efficacy Studies through Six Sigma - DMAIC, DMADV DFSS) at IGIA.

KEY ACCOUNTABILITIES

Accountabilities Key Performance Indicators 5S:
Identify and convert airport operational areas into 5S zones for better work Place Management and to enhance the operational efficiency

• Number of 5S Zones
• Number of Audits conducted

Kaizens:
Train airport community on Kaizen for continuous improvement and
support grass root team in executing Kaizens. Plan execute Annual
Kaizen Championship Competition for DIAL Service Partners.

• Number of Kaizens
• conducted.
• Half Yearly Kaizen
• Contest

Airport Facility Audit (Wandering About Audit - WAA):
Plan, Co-ordinate Execute Airport Facility Audit (Wandering About Audit - WAA) with Director - GMR and looking for opportunities for improvement in the area of S (Safety, statutory), A (Aesthetic, ambience), F (Feel, function fit) and E (Environment and Energy) and
making IGIA a Safe Airport.

• % Closure of Observations
• Number of Audits conducted (vs. scheduled)

Event Management:
Support Manager -Process Excellence to Plan, Coordinate and Conduct Quality event/championship related to 5s, Kaizen, CIP and Quality month.

• Kaizen, 5S, CIP and Quality Fest once in a year

Stakeholder Management:
Support Manager-Process Excellence to drive Continuous
improvement Culture through DIALean Model with IGIA partners
through KAIZEN 5-S interventions including exhibition.

• Intervention with stakeholders

EXTERNAL INTERACTIONS

Involve Service Providers, Ground Handlers, Airlines and other stakeholders for 5-S, WAA Kaizen activityin coordination with reporting manager.

INTERNAL INTERACTIONS

Interface with entire DIAL team for DIALean

FINANCIAL DIMENSIONS

DIALean Budget - 15 to 20 Lakhs

OTHER DIMENSIONS

Scope of Work - Pan IGIA

EDUCATION QUALIFICATIONS

• Engineering Degree or Science Degree with Dip / MBA in Quality Management
• Lean Six Sigma Green Belt from reputed Institute
• Data Analytics : Knowledge of Minitab, SQC SPC
• LD Skills
• MS- Office applications skills

RELEVANT EXPERIENCE

4-6 Years of experience, in Large Manufacturing / Service Industries and hand on exposure on Six Sigma, Data Analytics, Lean, CIP, Juran, 5S, Safety, Kaizen, Autonomous Maintenance and Work Standardization, Process Reengineering

COMPETENCIES